Unit Coordinator | MGH-Clinical Decision Unit at Partner's Healthcare in Boston, Massachusetts

Unit Coordinator - Clinical Decision Unit-Bigelow 12

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Schedule 36 hours per week (3) 12-hour shifts Nights | 7pm - 7am Rotational holiday and weekend schedule

The Bigelow 12- Clinical Decision Unit is a thirty-one-bed new admission pathway that currently serves general medicine patients identified as "short stay," defined as those requiring inpatient-level care from 48 to 72 hours.

Essential Functions (Key Roles & Responsibilities)

• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
• Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
• Also expected to provide outstanding services for every customer interaction.
• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
• Performs other duties as assigned

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience Administrative support experience 1-2 years required

Knowledge, Skills and Abilities - Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use the phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written, and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology.

Additional Job Details (if applicable) Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3