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Real-Time Operations Analyst - Onsite in Plano

Cognizant Technology Solutions Corporation

Cognizant Technology Solutions Corporation in Plano, TX seeks a Real Time Analyst to optimize workforce performance. You will monitor dashboards, generate schedules, and ensure service levels meet client needs in a fast-paced onsite role. You will build reports, track KPIs, and collaborate with stakeholders to drive productivity and improve call center operations. Candidate should have WFM/analyst experience and strong analytical skills. #J-18808-Ljbffr Cognizant Technology Solutions Corporation

Vacancy posted 3 days ago
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