Accounts Receivable Specialist

Accounts Receivable Specialist

The Accounts Receivable (AR) Specialist is responsible for managing outstanding customer balances, ensuring timely collections, and maintaining positive customer relationships. This role plays a critical part in optimizing cash flow and minimizing bad debt through proactive communication, accurate account reconciliation, and effective problem resolution. This position is a temporary assignment of 3-6 months.

Key Responsibilities

• Monitor and manage assigned accounts to ensure timely collection of outstanding invoices
• Contact customers via phone, email, and written correspondence to follow up on past-due balances
• Analyze aging reports and prioritize collection efforts based on risk and delinquency
• Resolve billing discrepancies, disputes, and payment issues in collaboration with internal teams
• Reconcile customer accounts and maintain accurate records of collection activities
• Negotiate payment arrangements and follow through on commitments
• Apply payments accurately and assist with cash application when needed
• Prepare and distribute account statements and collection reports
• Escalate high-risk or delinquent accounts to management when appropriate
• Ensure compliance with company policies and relevant financial regulations

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 5+ years of experience in accounts receivable, collections, or credit management
• Strong understanding of AR processes, aging reports, and reconciliation
• Proficiency in ERP systems and Microsoft Excel
• Excellent communication and negotiation skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple accounts effectively

Key Competencies

• Problem-solving and analytical thinking
• Customer service orientation
• Persistence and follow-through
• Time management and prioritization
• Professionalism and discretion when handling sensitive financial information