Medical Front Desk

Job Description Job Description Job Summary We are seeking a Bilingual Front Desk Receptionist to join the team at our fast-paced Podiatric clinic. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Core Duties & Responsibilities Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times. Scheduling & Intake: Managing provider calendars, confirming appointments, updating demographics, and preparing charts for upcoming visits. Billing & Insurance: Verifying insurance eligibility, obtaining prior authorizations, and collecting co-pays, deductibles, and outstanding balances. Communication: Answering high-volume calls, triaging messages to clinical staff, and managing records/referrals. Surgical Coordination Other duties Office Triage: Calming anxious patients and helping with medical emergencies in the waiting area. Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms. Facility Management: Ordering medical/office supplies, maintaining office equipment, and keeping the lobby clean. Assist Medical Assistants when needed. Qualifications Two or more years of experience as a front desk receptionist or similar role is preferred Must be bilingual - English and Spanish Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills