Bilingual Human Resources Generalist

Job Description

Job Description

The Human Resources Generalist provides HR generalist support to employees across assigned locations. This role reports to the HR Manager and functions as part of a collaborative HR team, assisting with other locations as needed to ensure consistent service and support across the organization.

Responsibilities:

• Responsible for resolving employee relations issues and conducting effective, thorough, and objective investigations. Works closely with management to determine appropriate resolutions and outcomes.
• Under the direction of the HR Manager, work with management to successfully resolve matters involving policy interpretation, discipline, performance assessment, and terminations.
• Administer and interpret labor agreements and assist with grievance procedures.
• Conduct new hire orientation and manage the onboarding process.
• Assist in the administration of the company’s benefits programs, including the communication and delivery of benefit plans during New Hire Onboarding and the annual Open Enrollment process.
• Oversee the administration of leave of absence programs.
• Coordinate workers’ compensation claims in partnership with the Safety Manager, including documentation, reporting, and follow-up.
• Conduct exit interviews and provide insights and trends to management.
• Assist in the development and implementation of new programs, plans, policies, and procedures.
• Responsible for full‐cycle recruitment for exempt and non‐exempt positions.
• Create and recommend new approaches, programs, and policies designed to improve the selection and retention of high‐performing teams.
• Collaborate with the Payroll team to ensure accurate and timely submission of employee changes and provide guidance to managers on completing required updates.
• Develop strong partnerships with employees and leadership at all levels, modeling positive and professional rapport.
• Assist in creating and maintaining a comprehensive database of job descriptions and role profiles.
• Assist with execution of the annual performance review process.
• Perform other duties as assigned

Qualifications & Experience:

• Bachelor’s degree is required.
• At least five years of progressive HR generalist experience with emphasis on employee relations and full‐cycle recruitment is required.
• Bilingual fluency in Spanish is required.
• Experience working in a union environment is a plus.
• Working knowledge of ADP Workforce is a plus.
• Must be extremely flexible with job duties and able to adapt to a fast‐paced environment that is committed to providing excellent service to all employees.
• Must possess a high degree of confidentiality, integrity, and accuracy.
• Strong interpersonal skills with the ability to interact with employees and management at all levels.
• Strong oral and written communication skills.
• Proficiency at an intermediate level in Microsoft Word, Excel, and PowerPoint.
• In‐depth knowledge of Illinois and federal employment laws; knowledge of Washington state employment laws is a plus.
• Ability to travel occasionally, both in‐state and out‐of‐state, is preferred.