Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Systems Support Analyst

$23 - $25 per hour

Boot Barn

SYSTEMS SUPPORT ANALYST

REPORTS TO: IT MANAGER

STATUS: NON-EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.


At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit - one handshake at a time.


Provides computer support to end-users for PC/POS Register users, server or mainframe applications, hardware, telecom and telephony services by responding to and diagnosing problems through discussion with users. Includes problem recognition, research, isolation, resolution and follow-up steps. Escalates problems to next level as appropriate and may follow-up to obtain final resolution to close ticket.

Essential Duties and Responsibilities
  • Support store and corporate equipment setups/ implementations - POS, Network, Managers office equipment
  • Provide general technical and application support to retail store associates as it relates to the following systems:
  • Aptos Retail Point of Sale
  • Windows OS
  • Microsoft Products
  • Troubleshoot and resolve hardware issues related to: POS registers, all PCs and notebooks and laser printers.
  • Diagnose network interruptions that may be caused by ISP outages, hardware failure, or infrastructure issues. Work with third party vendors and internal resources to resolve issues as soon as possible.
  • Work with software, hardware and services vendors to schedule and execute installations and/or repair orders.
  • Demonstrate basic knowledge of networking as it pertains to all aspects of desktop support: TCP/IP, DNS, DHCP, Wireless (802.11a/b/g)
  • Utilize a helpdesk ticketing system to log calls, keep track of projects, and keep management up to date with all issues.
  • Install and configure new workstations; follow and enforce company procedures and standards.
  • Support basic telephone systems and other retail hardware technologies
  • Demonstrates high level of quality work, attendance and appearance.
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
  • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
  • Performs any other duties that may be assigned by management.
Qualifications
  • Strong communication, customer service, time management and organizational skills.
  • Bachelor's degree in Computer Science, Business or equivalent relevant experience
  • 1 - 3 years of Help Desk/System Administration experience in a corporate environment; retail highly preferred.
  • Demonstrated ability to translate complex concepts into simple process flows.
  • Ability to work independently and lead cross-functional teams while executing projects form vision through implementation.
  • Strong computer skills including MS Office Suite and other design software programs.
Competencies
  • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
  • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
Boot Barn Benefits & Additional Compensation Opportunities
  • Competitive hourly rate.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
**For eligible Boot Barn Partners

PAY RANGE: $23.00 - $25.00*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
  • Standing, walking and squatting less than fifty percent of the work shift.
  • Required to lift, move and carry up to 40 pounds.
  • Ability to read, count and write to accurately complete all documentation and reports.
  • Must be able to see, hear and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking


[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.


Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at View phone number on click.appcast.io, Option 4.


California Privacy Notice
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Systems Support Analyst in Irvine, CA vacancy
  • $146k - $194k

     ...industry, Anduril is changing how military systems are designed, built and sold. Anduril’s...  ...technical Cost and Receipt Accounting Systems Analyst with deep Oracle Cloud Fusion supply...  ...and inventory valuation.Compliance & Audit Support: Configure systems to meet DCAA and GAAP... 
    Suggested
    Full time
    Contract work
    Work experience placement
    Work at office
    Immediate start

    Anduril Industries

    Costa Mesa, CA
    4 days ago
  • $166k - $220k

     ...industry, Anduril is changing how military systems are designed, built and sold. Anduril’s...  ...projects require Warfighting Systems Analysts who can connect operational needs to system...  ...team.The Warfighting Systems Analyst supports the design, evaluation, and optimization... 
    Suggested
    Full time
    Work experience placement
    Immediate start

    Anduril Industries

    Costa Mesa, CA
    4 days ago
  • $129k - $171k

     ...industry, Anduril is changing how military systems are designed, built and sold. Anduril’s...  ...an experienced Supply Chain System Analyst to lead and enhance our Warehouse Management...  ...Supply Chain and Inventory teams and supports the growth of our production footprint.WHAT... 
    Suggested
    Full time
    Work experience placement
    Local area
    Immediate start
    Relocation

    Anduril Industries

    Costa Mesa, CA
    2 days ago
  •  ...IT Systems Analyst What if your next job wasn't just a role, but a place where you truly felt valued, inspired, and empowered? Imagine...  ...that drive everything we do Outstanding benefits to support your well-being The opportunity to make a meaningful impact... 
    Suggested

    Westcliff University

    Irvine, CA
    1 day ago
  •  ...Job Description Job Description We are seeking a Systems Analyst / Software Engineer to become an integral part of our team! You will be responsible for creating and modifying computer application software or specialized utility programs. Responsibilities: Analyze... 
    Suggested
    Contract work

    Consumer Portfolio Services

    Irvine, CA
    3 days ago
  • $146k - $194k

     ...industry, Anduril is changing how military systems are designed, built and sold. Anduril’s...  ...As a Warfighter Research & Systems Analyst, you will be a key team member with a background...  ...to create scenarios, develop models, and support analysis to demonstrate the value of... 
    Full time
    Work experience placement
    Immediate start

    Anduril Industries

    Costa Mesa, CA
    2 days ago
  •  ...insurance ~ Paid time off ~401(k) matching ~ Dental insurance Job Summary The Systems Analyst is responsible for the optimization, administration, and support of the organization’s core business applications. While serving as the primary subject matter... 

    Pacific Neuropsychiatric Specialists Inc

    Irvine, CA
    3 days ago
  • $105k - $125k

     ...Job Description Job Description We are looking for a Business Systems Analyst, ERP who is passionate about driving smart, scalable solutions. This role partners closely with the business to support and enhance Microsoft Dynamics 365, including Finance and Operations... 
    Worldwide

    Roland DGA Corporation

    Irvine, CA
    3 days ago
  • $75k - $93k

     ...About Us: Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart...  .... Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities... 
    Local area
    Worldwide

    TP-Link North America, Inc.

    Irvine, CA
    1 day ago
  •  ...Hybrid role Job Description: We are looking for a Technical Support Analyst for a full-time, long term opportunity that is hybrid in Newark, DE.  The selected candidate will manage the intake, triage, and resolution of production issues while contributing... 
    Full time
    Work at office
    Local area

    Denken Solutions

    Irvine, CA
    3 days ago
  • $75k - $93k

     ...Job Description Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and...  ...lifestyle. Overview: We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of... 
    Local area
    Worldwide

    TP-Link Systems Inc.

    Irvine, CA
    3 days ago
  • Anduril Industries in the United States is seeking an IT Support Technician to provide on-site and remote software/hardware support. You will manage tickets in Jira Service Management, configure endpoints with the latest software, and assist with inventory and asset management... 
    Remote job

    Anduril-1

    Costa Mesa, CA
    3 days ago
  • $85.41k - $98.09k

     ...Information Technology (OIT) is responsible for supporting the IT needs of UC Irvine faculty,...  ...Support Services, the Desktop Support Analyst applies skills as a seasoned, experienced...  ...and business / technical support systems. Skills and abilities necessary to complete... 
    Work at office
    Local area
    Weekend work

    UCI group

    Irvine, CA
    5 days ago
  • $55k - $70k

     ...sponsorship now or in the future. We are seeking a Deskside Support Analyst for provide direct assistance to end users in troubleshooting...  ...to support Tier 1 VIPs Lead deployment of software releases, system upgrades and patches on end user devices Accountable for procurement... 
    Temporary work
    Remote work
    Relocation
    Flexible hours
    Afternoon shift

    Cognizant

    Costa Mesa, CA
    2 days ago
  •  ...it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future...  ...including your own.We’re actively seeking a talented Senior Systems Analyst I to join our CMD Tech Communications team in Newport Beach,... 
    Full time
    Work at office
    Remote work
    Flexible hours
    1 day per week

    Pacific Life Insurance Company

    Newport Beach, CA
    4 days ago
  •  ...job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future - including your own.We’re actively seekingatalented Systems Analyst to join our FAST Policy Admin team in Newport Beach, CA, Omaha... 
    Full time
    Contract work
    Flexible hours

    Pacific Life Insurance Company

    Newport Beach, CA
    4 days ago
  • $70k

     ...thrive and love where they live. Job Summary We are seeking a highly organized, proactive, and creative Sales & Marketing Specialist to support our New Business Development team and help drive company growth. This role is ideal for someone who enjoys balancing sales support,... 
    Contract work
    Local area
    Work from home
    Flexible hours
    Afternoon shift

    Action Property Management

    Irvine, CA
    1 day ago
  • $160.8k - $241.2k

     ...Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points)...  ...pre‑sales technical advisor, you will influence architectures, systems, and product selections for data center applications. You will... 
    Ongoing contract
    Full time
    Temporary work
    Immediate start
    Flexible hours

    Schneider Electric

    Costa Mesa, CA
    5 days ago
  •  ...projects Works with clients to understand their needs, provide meaningful solutions and build strong relationships Provide overall systems architecture expertise to upon existing client environments Engage with other platform architects regarding technical... 
    Local area

    Software Technology Inc

    Irvine, CA
    4 days ago
  •  ...Technical Business Systems AnalystLocation: Irvine, CA (Onsite + In-person interview)OverviewWe...  ...are seeking a Technical Business Systems Analyst (BSA) with strong data expertise to...  ...analysis, validation, and troubleshooting.Support projects involving data warehouses, data... 

    InterSources

    Irvine, CA
    3 hours ago
  •  ...the liaison between business stakeholders and technical teams.Support Snowflake-based reporting and data analysis efforts.Ensure designs...  ..., Data Validation, Analysis).Minimum 5 years of experience in Systems/Business Analysis (Requirements Gathering & Documentation).... 

    Axelon

    Aliso Viejo, CA
    4 days ago
  • $80k - $132k

     ...About Us: Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home...  ...proactive Penetration Testing Engineer, Embedded Devices to support our embedded product projects under the guidance of senior team... 
    Work experience placement
    Local area
    Worldwide

    TP-Link Systems Inc.

    Irvine, CA
    1 day ago
  • $93k - $105k

     ...Ediscovery And Practice Support Analyst The eDiscovery and Practice Support Analyst provides technical support for processing data requests...  ...of ESI for a suite of eDiscovery and practice support system tools. This position also performs quality assurance on finalized... 
    Temporary work
    Work at office

    Stinson LLP

    Irvine, CA
    3 days ago
  • $40 per hour

    American Straight A Academy (ASAA) Part-Time Remote High School Science Teachers WantedTeach globally. Work flexibly. Join a fast-growing international online school delivering American high school education to students worldwide.Open Subjects (High School Level)Subject...
    Hourly pay
    Part time
    Remote work
    Worldwide

    American Straight A Academy

    Irvine, CA
    2 days ago
  • $77k - $102k

     ...companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is...  ...months, not years. ABOUT THE ROLE This position will support key day-to-day processes such as: technical support for software... 
    Full time
    Work experience placement
    Work at office
    Immediate start
    Remote work

    Anduril Industries

    Costa Mesa, CA
    2 days ago
  •  ...demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at...  ...Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and... 

    HDR

    Irvine, CA
    3 days ago
  • $113k - $155k

     ...companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is...  ...Operations team, you will be responsible for deploying and supporting Anduril’s products all over the world. You will go forward... 
    Full time
    Work experience placement
    Local area
    Immediate start
    Relocation
    Overseas

    Anduril Industries

    Costa Mesa, CA
    3 days ago
  • $112k - $149k

     ...industry, Anduril is changing how military systems are designed, built and sold. Anduril’s...  ...’s Technical Publications organization supports complex hardware, software, autonomy,...  ...As the Technical Publications Program Analyst, your mission is to keep Technical Publications... 
    Full time
    Work experience placement
    Immediate start

    Anduril Industries

    Costa Mesa, CA
    4 days ago
  •  ...Principal, Software Architect at Cotality will support the development of application, data-...  ...service providers, application business analysts, and application developersPrepare,...  ...business applications.Inventory and maintain a Systems / Integration repository across segments... 
    Full time
    Work experience placement
    Local area
    Flexible hours

    CoreLogic

    Irvine, CA
    3 days ago
  •  ...governance, architecture standards, and best practices. Drive CI/CD, automation, testing, monitoring, and platform optimization. Support Asset Management functions including Portfolio Management, Trading, Risk, Compliance, Performance, and Client Reporting.... 
    Full time

    PB consulting

    Irvine, CA
    17 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Systems Support Analyst. Be the first to apply!