Veterinary Receptionist - Janesville, WI

Who we are Mt. Zion Animal Clinic is Hiring a Veterinary Receptionist! Position Details * Role: Veterinary Receptionist * Status: Full-time * Salary: Competitive pay, based on experience * Schedule: Four-day workweek with no weekends Benefits Highlights * Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses * Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts * Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance * Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program Looking for a veterinary receptionist role where you can make a difference for pets, their families, and the team around you? Mt. Zion Animal Clinic is looking for a compassionate, organized, and customer-focused Veterinary Receptionist to join our team in Janesville, Wisconsin. Our hospital is dedicated to providing exceptional care for pets while creating a welcoming and supportive experience for every client who walks through our doors. If you love animals, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity to build a rewarding career with a team that values collaboration, compassion, and professional growth. Why You'll Love It Here * Enjoy a four-day workweek with no weekend shifts * Join a supportive and collaborative team environment * Receive training, mentorship, and professional development opportunities * Do meaningful work helping pets and the people who love them * Work in a positive culture built on teamwork and respect * Enjoy employee pet care discounts * Expand your veterinary knowledge and client service skills * Work with a team that values exceptional client service and patient care What You'll Do * Greet clients and their pets warmly and professionally * Answer incoming calls and schedule appointments efficiently * Maintain and update patient records and client information * Check clients and patients in and out * Process payments and assist with billing inquiries * Coordinate communication between clients and the veterinary team * Provide clear information about appointments, hospital processes, and next steps * Maintain a clean, organized front desk and waiting room * Assist with general administrative and clerical duties as needed * Help create a welcoming and positive experience for every client and patient * Support daily hospital operations and efficient patient flow What You'll Bring * Previous receptionist or customer service experience * Veterinary experience preferred but not required * Strong communication and interpersonal skills * The ability to multitask and manage competing priorities in a busy environment * Basic computer proficiency * A compassionate attitude and comfort working around animals * Strong organizational skills and attention to detail * A positive attitude and commitment to exceptional customer service * The ability to stay calm and professional during challenging situations * A team-first mindset and willingness to support coworkers throughout the hospital The Extras You'll Actually Feel At Mt. Zion Animal Clinic, you'll be part of a supportive team that genuinely enjoys working together. You'll have opportunities for continued learning and career growth, employee pet care discounts, and a workplace where your contributions are recognized and appreciated. Most importantly, you'll have the opportunity to make a difference in the lives of pets and their families every day while working in a positive environment focused on teamwork, compassion, and exceptional service. Benefits You Can't Beat Financial Benefits * A flexible approach to compensation that will reflect your skillset and future performance * 401(k) matching & Roth Retirement Savings Plan * Flexible Spending Account (full-time only) * 529 Savings Plan * Tuition Support Program (full-time only) * Referral bonus program Wellness Benefits * Health Insurance, including medical, dental, and vision (full-time only) * Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) * Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. * Sick Time / Paid Time Off * Free/discounted lab work for all employee pets * Pet discounts on services and products * Pet food discount program Workplace Benefits * Quarterly Team Rewards Bonus Program * Professional development opportunities * Continuing education allowance * Uniform allowance Lifestyle Benefits * Six paid holidays (full-time only) * Employee Assistance Program * Employee discount program Join Our Team! If you're looking for a veterinary receptionist role where you can grow your skills, work alongside a supportive team, and make a meaningful impact every day, we'd love to hear from you. Apply today and join the Mt. Zion Animal Clinic family! Diversity, equity, and inclusion are core values at Mt. Zion Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.