Inventory Control and Office Manager

Job Description

Job Description

Why RealCold?

Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service.

Role Overview:

As the Inventory Control & Office Manager, you are a key team member in monitoring and maintaining the overall accuracy, reporting and adequacy of inventory. This role manages all aspects of inventory control, returns and driver check-ins including managing the physical counting and necessary reporting processes. The incumbent will work hand in hand with the General Manager & Operations Manager and will plan and oversee the daily floor operations of the organization to ensure goals and objectives are achieved, while your focus will be on interfacing with the customer via operations email, entering new receivers into the warehouse management system (WMS), coordinating responses for inventory accuracy and processing administrative paperwork for outbound orders and inbound appointments.

Essential Functions and Key Responsibilities:

• Monitors inventory rotations and make recommendations as needed.
• Prepares report(s) such as inventory balances, weekly cycle counts, and production breakdowns.
• Reviews and investigates daily reports.
• Create and implement best practices and solutions to enhance inventory control and accuracy.
• Responsible for ensuring accurate counts.
• Hires and trains Inventory Control staff.
• Oversee the job assignments and activities of Inventory Control staff.
• Collaborates with warehouse managers to provide performance evaluations that are timely and constructive.
• Executes daily inventory analysis; identifies and resolves discrepancies and problems.
• Oversees stock item master, identifying incorrect descriptions and stock numbers.
• Locates items that may have incorrect locations or stock numbers to assist order processors.
• Communicate with the warehouse employees and customers as needed regarding new items, changes of location, counts, etc.
• Oversee the administrative team in the warehouse office to ensure support of inbound and outbound office. This includes, but not limited to: staffing, training, support and performance management.
• Performs and assists with general maintenance and cleanup of warehouse.
• Responsible for Customer Order Processing & Billing through System
• Other duties as assigned.

Requirements of the Position:

• High School Diploma or equivalent required.
• Bachelor’s degree in business management, business administration, or related field preferred.
• Certification through the Institute of Certified Professional Managers (ICPM) preferred.
• Five years of related experience required.
• Three years’ managerial and supervisor experience.
• Extensive knowledge of operations and production management in a warehouse setting.
• Proficient in Microsoft Office Suite or similar software.

Knowledge, Skills, and Abilities:

• Ability to interpret financial data as needed to set production goals.
• Ability to access and navigate the production facility.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Must be able to read, write, and speak English fluently
• Ability to listen and take direction agreeably

Work Requirements:

• Must be flexible and be able to work overtime
• Must be willing to work weekends and evenings
• Ability to work well under pressure

Physical Work Environment:

This job will involve occasional exposure to some disagreeable elements such as cold temperatures, loud noises, and dust and dirt. The work performed will be repetitive in nature.

Physical Requirements:

This is not an all-inclusive list, but it is intended to give an overview physical requirement for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to:

• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, carry, lift push and reach up to 15 lbs.
• Ability to sit at a desk and work on a computer for prolonged periods of time
• Able to stand, walk, reach and lift repeatedly throughout shift.

What We Offer You:

• Comprehensive benefits package to include medical, dental, vision, HSA, FSA, Short- and Long-Term Disability, and Life Insurance
• Annual bonus eligibility
• 401(k) Match
• Paid Time Off

RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.