HUB Operations Lead

Job Description The Hub Operations Lead is responsible for the day‑to‑day operations and workflow of all HUB functions, including execution of store hub order fulfillment, inventory control, and all associated processes. Depending on the size and scope of the HUB operations, some Hub Operations Leads will lead one or more team members assigned to HUB operations, such as HUB Inventory Specialists and HUB drivers. The role requires knowledge of store systems, basic parts knowledge, interpersonal skills, and prior experience leading other team members. It involves in‑depth understanding of store inventory, networking with nearby stores, Hubs, pdq, and external suppliers for order fulfillment, and maintaining hub company standards. This is a full‑time position that may require MVR certification and requires completion of all training materials and attendance at all store meetings. Primary Responsibilities Responsible for hub operations and the resolution of hub orders and processes in a timely manner. Provide direction, organize, delegate work, and ensure execution related to leading hub‑related team members (hub/loop drivers and hub inventory specialists). Review hub orders, pull parts, stage product, and finalize paperwork. Interact with internal and third‑party drivers on paperwork and instructions. Engage the store‑to‑facility network to determine part sourcing and logistics solutions, and work with the ordering store for fulfillment options if unavailable in the network. Work with GM, DM, and CSC support for proper inventory mix and levels. Maintain inventory accuracy for the parts department and hub inventory, including on‑hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, and truck lead. Manage and comply with all hub records and all paperwork policies and procedures. Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s). Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours. Secondary Responsibilities Additional inventory activities including overstocks, callbacks, and resets. Safely deliver parts to customers as needed. Assist with front room inventory functions. Assist with cores and defects. Fixed activities: store cleanliness including floors, bathrooms, facing, dusting, and parking lot. Assist as needed with MOD and other store‑related actions. Success Factors Friendly communication. Ability to locate and stock parts. Safety knowledge and skills. Operating inventory systems and store equipment, including forklift, pallet jack, and/or hand jack. Operating POS and parts lookup systems. Ability to execute and train inventory systems and store equipment. High attention to detail. Essential Job Skills Necessary for Success as a Hub Operations Manager Competent oral and written communication and basic math calculations. Prior retail experience, including basic merchandising and inventory management skills. Ability to drive forklift (if certified) and use a hand truck and pallet jack. Good manners, neat appearance, and the ability to meet and deal with the public in an unbiased manner. Stability and performance results demonstrated by previous work records. Scheduling flexibility to work on short notice, nights, and weekends. Immediate reporting of any violation of company policy or procedure to the general manager or district manager. Prior Experience that Sets a Hub Operations Manager up for Success Inventory management in a retail environment or logistics center of operations. Education High school diploma or general education degree (GED). Certificates, Licenses, Registrations None. Physical Demands Predominantly walking or standing, with the ability to talk, hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment Working inside and occasionally outside, exposed to weather conditions, moving mechanical parts, high or precarious areas, toxic or caustic chemicals, electrical shock risk, explosions, and vibration. Noise level usually moderate. Compensation Range Good faith estimate between 20.75 USD and 23.09 USD per hour for a new team member. Rate offered depends on geographic location, experience in retail, automotive knowledge, education, leadership roles, other skillsets, and shift differential if applicable. Benefits Advance Auto Parts offers a comprehensive health and wellness benefits program. Find out more at California residents, click below for privacy notice: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr