IT Asset Manager

Job Description The IT Asset Manager is responsible for the strategic governance, lifecycle management, and optimization of RBFCU’s IT assets across the enterprise. This role ensures accurate asset visibility, cost-effective utilization, and compliance with regulatory and internal requirements, while leading IT Asset Management (ITAM) to support business continuity, audit readiness, and operational efficiency. Essential Functions & Responsibilities Lead and manage the IT Asset Management (ITAM) team, overseeing a portfolio of 20,000+ IT assets. Establish and maintain ITAM governance frameworks, policies, and standards. Ensure equipment availability to support business needs. Manage team efforts to maintain hardware/software inventory accuracy by following asset management principles and industry standards while enforcing Life Cycle Management processes for licenses. Collaborate closely with IT teams involved in ordering, maintaining, or servicing IT assets. Prepare and provide detailed reports for NCUA audits and management, ensuring accuracy, completeness, and compliance of all IT asset records and software licensing. Support disaster recovery planning and execution, ensuring quick restoration of critical IT services during disruptions and contribute to regular testing and updates of DR procedures. Manage the life cycle of IT assets from acquisition to disposal, including tracking warranties, planning upgrades, and scheduling replacements to minimize disruption. Handle disposal of decommissioned equipment, ensuring compliance with environmental regulations and optimizing the disposal process to minimize waste and cost, acting as liaison for disposal vendor scheduling and communications. Establish KPIs and drive continuous improvement. Manage bulk loading of equipment into different statuses within the discovery tool, ensuring accurate updates to reflect asset life cycle. Oversee team accountability for analyzing budgets, proposals, and vendor contracts compliance of software assets. Perform any other duties as assigned, with responsibilities subject to change. Requirements Bachelor’s Degree. In lieu of a bachelor’s degree, four years of related experience will be considered equivalent. Minimum of 5 years’ IT Asset Management experience. Minimum of 3 years of management experience. Minimum of 3 years’ experience working with asset management/tracking tools. Strong knowledge of asset management principles and concepts applicable to hardware, software, and inventory management. Working knowledge of software asset management policies, practices, technology, and licensing in Windows Desktop platforms. Willingness to participate in moderate to highly complex projects within or outside the department. Strong research and data analysis skills and ability to communicate results to colleagues and management. Strong verbal and written communication and problem‑solving skills. Ability to work independently and take initiative with minimal supervision. Excellent organizational and time‑management skills, with ability to multi‑task to meet deadlines. Strong interpersonal, collaboration, and customer service skills. Certification or equivalent experience in CITAM (Certified IT Asset Manager) or similar. Experience using Microsoft Excel, PowerPoint, and Project. Working knowledge of a Service Management tool (e.g., IVANTI/HEAT, BMC Remedy, ServiceNow). Strong conceptual technical background in Information Technology focused on infrastructure. Ability to work effectively with IT, Procurement professionals, and Management. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Benefits 401(k) with matching incentives up to 10% Competitive pay Medical, vision, and dental benefits from the first day of employment Tuition reimbursement plans Life insurance Pharmacy discount programs Flexible Spending (FSA), Health Savings (HSA), and Dependent Care account options Paid time off and parental leave Long‑term disability and basic life insurance (company-paid) Wellness program Credit‑monitoring service Employee assistance program Training and volunteer opportunities #J-18808-Ljbffr Randolph-Brooks Federal Credit Union