Call Center Representative

Our client, a dedicated government agency committed to serving the community, is seeking a passionate and detail-oriented VS Specialist/Call Center Associate to join their team. As a Call Center Associate, you will be an essential part of the Voter Services Department supporting voter engagement and record management. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully within the organization.

Job Title: Call Center Associate

Location: Tampa, FL

Pay Range: $18

Shift: Standard 8:00am - 5:00pm with flexibility for earlier, later, and weekend hours

What's the Job?

• Process voter record changes and updates accurately and efficiently
• Respond to voter inquiries via phone, email, and face-to-face interactions
• Maintain detailed and organized records of all voter interactions
• Assist in supporting voter registration and information dissemination efforts
• Collaborate with team members to ensure a smooth and effective voter services operation

What's Needed?

• At least 2 years of direct customer service or call center experience, or an Associate's Degree from an accredited college or university
• Working knowledge of general office practices and procedures
• Proficiency in computer use and adaptability to new software programs
• Efficient typing skills with attention to detail when entering data
• Effective communication skills in English, both spoken and written

What's in it for me?

• Opportunity to contribute to the democratic process and serve the community
• Engage in a dynamic and supportive team environment
• Gain valuable experience in voter services and public administration
• Work in a structured environment with standard hours and potential for overtime
• Be part of a mission-driven organization committed to civic engagement

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.