Positioner & Gripper Sales Administrative Assistant

Job Description

Job Description

**This location is in Kaukauna, WI, relocation, or daily commute required. **

Location: Kaukauna, WI

Schedule: Monday - Thursday 6:30 AM - 5:00 PM

Pay rate: based on experience

Benefits: 401 K, Medical, Dental, Vision, Paid Vacation, Life Insurance

Title: Positioner and Gripper Administrative Assistant
Department: Positioner and Grippers
Reports To: Director of Welding Positioners & Non-Metallic Fabrication

General Purpose of the Job:

Seeking a motivated and customer-focused Positioner and Gripper Sales Associate to support the sales and growth of our automation, tooling, and material handling product lines. This role serves as a key resource for customers seeking positioners, grippers, and related automation solutions. The ideal candidate will combine technical aptitude with strong sales and relationship-building skills to identify customer needs, recommend solutions, and support projects from quotation through delivery.

Summary of Major Responsibilities/Duties:

• Develop and maintain strong relationships with existing and prospective customers.
• Promote and sell positioners, and grippers
• Respond to customer inquiries, requests for quotations, and technical questions.
• Review customer specifications and application requirements to recommend appropriate solutions.
• Generate accurate sales quotes, proposals, and product recommendations.
• Collaborate with engineering, operations, and manufacturing teams to ensure customer requirements are met.
• Follow up on quotations and sales opportunities to maximize order conversion.
• Maintain customer records and sales activities within the company ERP system.
• Monitor market trends, competitor activities, and industry developments.
• Assist customers with troubleshooting and product support as needed.
• Coordinate order processing, delivery schedules, and customer communications.
• Participate in trade shows, customer visits, and industry events when required.
• Meet or exceed established sales goals and performance metrics.

Preferred Knowledge, Skills, and Abilities:

• High school diploma or equivalent required; Associate’s or Bachelor's degree in Business, Engineering, Industrial Technology, or a related field preferred.
• 2+ years of sales, customer service, industrial equipment, manufacturing, or automation experience preferred.
• Strong communication, presentation, and interpersonal skills.
• Ability to read and interpret technical drawings, specifications, and product information.
• Proficiency with Microsoft Office applications and ERP software.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and priorities simultaneously.
• Experience selling industrial automation products, grippers, robotic tooling, positioners, or custom-engineered solutions.
• Knowledge of manufacturing processes and industrial applications.
• Experience working with Original Equipment Manufacturer (OEMs), integrators, or manufacturing customers.
• Familiarity with robotics and automated assembly systems.

Physical Requirements

• Ability to sit, stand, and use a computer for extended periods.
• Ability to occasionally lift up to 49 pounds.
• Ability to travel locally and occasionally overnight for customer visits, trade shows, and business meetings.

Key Competencies

• Customer Focus
• Technical Aptitude
• Consultative Selling
• Problem Solving
• Communication Skills
• Relationship Building
• Time Management
• Attention to Detail
• Team Collaboration

• Other Requirements/ Key Competencies:

  • Ability to use Excel, Word, Outlook, Publisher, Photoshop or similar, Power Point

  • Self-motivated

  • Good listener

  • Treats other with respect

  • Manage difficult or emotional customer situations

  • Meets commitments

  • Keeps emotions under control