Client Services Project Specialist

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.Job Description:Job Summary:The Project Specialist (PS) is responsible for managing complex strategic projects and collaborating closely with both internal and external partners to ensure exceptional customer service, efficient resource allocation, and successful execution across the full lifecycle of projects. Project Specialists must maintain high project management standards, deliver quality service to clients, and demonstrate the ability to communicate with clients in a professional manner with a strong client-focused ethos.Job Responsibilities:Legal Process Execution:Follows guidance from project managers and counsel while applying legal expertise to make informed decisions and resolve issues.Project Coordination & Communication:Participates in meetings, shares updates, and collaborates with cross-functional teams and external partners to support project goals.Documentation & Client InteractionReviews and prepares internal and client-facing documentation.Responds to complex inquiries from claimants and clients.Quality Assurance & ReportingDevelops and monitors production reports and quality checks.Supports service excellence and transparency.Training & Continuous ImprovementSupports onboarding, peers training, and assists with issue resolution and scripting updates.Performance & ProductivityExceeds billable targets through prioritization and quality delivery.Job Requirements:JD from an accredited U.S. law school or a foreign law degree with an LLM is required.Demonstrated ability to engage directly with clients and quickly understand complex legal and operational concepts, with proven experience handling intricate claims and issue resolution.Active, unrestricted license in good standing from at least one U.S. jurisdiction preferred.Project or program management involving global stakeholders and full project lifecycle support preferred.Technical proficiency with Microsoft Office Suite and adaptability to new and existing technical systems, including those provided by Epiq or external partners.Key Skills:Client FocusResults-DrivenDecisivenessTask PrioritizationLegal AcumenThe Compensation range for this role is $34.00 to $42.00 USD hourly and may be eligible for an annual bonus.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Must be authorized to work in the United States for any employer. #LI-MM2 #LI-RemoteYour specific salary will be determined based on several factors:Location-based market rate for the roleYour abilities in relation to the job specificationPerformance during screening and interviewPay parity with the wider team in the considered locationFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.Click here to learn about Epiq's Benefits.Epiq Leadership CompassFosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Build trust-based partnerships Nurture long-term relationships Remove collaboration barriers Celebrate cross-team successEngages & InfluencesInspires action and alignment through clear communication, purposeful influence, and a compelling vision.Use storytelling to build buy-inAlign communication with organizational goalsGuild alignment through strong engagementMaximizes PerformanceSets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.Use data to identify improvement opportunitiesMake informed decisionsAlign team goals with boarder strategyEmpower teams to manage their own goalsTranslate vision into clear prioritiesPrepare for disruptions with strong change managementAchieves Operational SuccessDrives continuous improvement and operational excellence through smart processes, data insights, and quality execution.Improve workflows for team efficiencyUse clear documentation and expectationsResolve issues quickly using data and feedbackIt is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.SummaryLocation: USA-Beaverton-OR-10300 SW AllenType: Full time