Accounts Receivable Specialist

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market‑leading industry expertise, and world‑class customer satisfaction. We are looking for an Accounts Receivable Specialist to join our finance team, reporting directly to the Manager, Accounts Receivable. The ideal candidate will be eager to learn all facets of CentralReach’s billing and collection processes. The role is key within the finance team: start the financial reporting process by processing contracts and invoicing customers. Initial responsibilities focus on interacting closely with the Manager, Accounts Receivable and other departments such as Sales, BillMax, and Client Operations. Key Accountabilities Process daily billings to ensure accuracy and a consistent experience for both external and internal customers. Process contracts in a timely and accurate manner for prompt billing. Record daily ACH, wire, check, and credit card deposits and apply them to corresponding invoices. Reconcile customer accounts to resolve discrepancies. Maintain accounting ledgers as required. Handle special billing situations. Ensure sales tax is checked within billing software. Provide ad‑hoc reporting and additional requests as needed. Desired Skills and Experience Bachelor’s Degree in Accounting or a related field. 1–2 years of Accounts Receivable experience. Experience with customer service and client communication. Excellent communication and problem‑solving skills. Flexibility and willingness to adjust workflow due to changing priorities. Excellent written and interpersonal skills to enable optimal interactions internally and externally. Proficient in Microsoft Office with moderate Excel skills (VLOOKUP, SUMIF, pivot tables). Experience with NetSuite (strongly preferred). Experience with AvaTax (a plus). Metrics of Success / Performance Evaluation Provide an accurate and consistent experience for customer invoicing and collections, contributing to the company’s profitability targets and customer experience goals. Successfully complete processing all contracts from sale to impact CentralReach’s ARR target goal. Salary $70,000 - $80,000 USD Benefits We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, paid parental leave, hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™. Equal Employment Opportunity Statement As set forth in CentralReach’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr