Advocate Supervisor

$21 per hour

CASA of Berks County

Job Description

Job Title: Advocate Supervisor
Status: Full-Time, Hybrid
Location: CASA of Berks County, Reading, PA
Reports To: Executive Director

$21.00/hour

About CASA of Berks County
CASA of Berks County recruits, trains, and supports volunteer advocates for children who are dependent on Berks County Children & Youth Services. Our advocates give judges the information they need to make decisions in a child's best interest — often serving as the one consistent adult voice in a child's case.

Position Summary
The Advocate Supervisor provides direct supervision and support to a caseload of volunteer advocates, ensuring high-quality advocacy for children in the dependency system. This role also leads volunteer training and represents CASA in the community through outreach and recruitment efforts.

Key Responsibilities

Supervision & Case Support

Supervise and support an assigned caseload of volunteer advocates
Review advocate reports and ensure quality, timely court documentation
Provide guidance on case-related decisions, family engagement, and court preparation
Monitor advocate performance and provide coaching as needed
Maintain accurate case records in compliance with program standards

Training

Lead pre-service and in-service training for new and current volunteer advocates
Support the development and delivery of training materials
Help onboard new advocates into their first cases

Community Outreach

Represent CASA of Berks County at community events, presentations, and partner meetings
Support volunteer recruitment efforts across the county
Build relationships with community organizations, schools, and referral partners

Qualifications

Bachelor's degree required
Experience in social services
Experience supervising others
Demonstrated ability to lead trainings
Experience with community outreach or public-facing engagement
Strong written and verbal communication skills
Ability to work independently and manage a caseload with competing priorities
Valid driver's license and reliable transportation for local travel

Work Environment
This is a full-time, hybrid position combining remote work with in-office time, court appearances, community outreach, and in-person training sessions as needed.

Submit cover letter and resume.

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Vacancy posted 16 days ago

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