Merchant Services Client Solution Manager II - Corporate & Institutional Banking
Jobtailor
Responsibilities Lead a team responsible for the day-to-day client experience and the long-term health of the portfolio Manage and develop a team of Relationship Management and Service Support professionals Set clear expectations, coach performance, and hold the team accountable for client experience outcomes Ensure work is prioritized right and executed consistently across the client lifecycle Serve as a trusted service partner and escalation point for clients Drive effective root-cause resolution rather than temporary fixes Requirements Minimum of 5 years of Merchant Services experience Strong background in client support, service delivery, or operations Demonstrated knowledge of interchange, pricing structures, and Merchant Services solutions Prior experience leading service teams, mentoring colleagues, and managing escalations #J-18808-Ljbffr Jobtailor
Vacancy posted 2 days ago
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