Administrative Assistant

Administrative Assistant

The Administrative Assistant provides reliable, bilingual operational support to the Executive Administrator / Office Manager, Deputy Regional Executive Officer, and Regional Executive Officer of the Northeast Region. This role is the execution backbone of a multi-site, multi-mission nonprofit — handling day-to-day coordination, documentation, communication, and logistics so that leadership can focus on strategy and mission.

The ideal candidate is highly organized, bilingual in Traditional Chinese and English, comfortable working across multiple platforms and teams, and aligned with Tzu Chi's values of compassion, humility, and service.

Key Responsibilities

• Office Administration & Leadership Support
• Human Resources & Workforce Administration
• Grant & Program Administration Support
• Facilities, IT & Operational Systems
• Volunteer, Intern & Community Engagement Support
• Bilingual Communications & Organizational Culture

Required & Preferred Qualifications

Required Qualifications

Bilingual proficiency in Traditional Chinese and English — written and verbal; non-negotiable for this role

Bachelor's degree required; degree in nonprofit management, public administration, communications, or a related field preferred

2+ years of administrative, operations, or program coordination experience in a nonprofit, community, or professional setting

Proficiency with Google Workspace (Drive, Docs, Sheets, Gmail, Calendar) and common productivity tools

Strong written communication skills in both languages — able to draft clear, professional correspondence independently

Highly organized with demonstrated ability to manage multiple concurrent tasks and deadlines

Alignment with Tzu Chi's values of compassion, humility, and service

Preferred Qualifications

Experience with nonprofit HR processes, grant administration, or program coordination

Awareness of AI concepts and tools (e.g., ChatGPT, Claude, Gemini); genuine willingness to learn and apply emerging technologies to administrative and program workflows

Knowledge of Tzu Chi organizational structure, mission, and volunteer culture

Experience working across generational, cultural, and language lines in a community setting

Working Conditions & Expectations

Primary work location: Flushing, NY — Northeast Region Headquarters

May require occasional evening or weekend availability for organizational events, trainings, or programs

Works within a values-driven, multilingual organizational culture — patience, adaptability, and cultural sensitivity are essential

Reports directly to the Executive Administrator / Office Manager and Deputy Regional Executive Officer; supports the Regional Executive Officer; works in close coordination with program, finance, HR, and volunteer teams

Pay: $23.00 - $26.00 per hour