Front Counter Assistant/Assistant Service Advisor

Job Description

Job Description

Automotive Front Counter Assistant/ Assistant Service Advisor

Are you looking to grow your career in the automotive industry without the weekend grind?

We are searching for an enthusiastic Front Counter Assistant/ Assistant Service Advisor to join our team. If you have experience in an independent automotive repair shop, provide AMAZING customer service, and want to learn how to master the front counter in an organized environment, we want to talk to you!

We do things a little differently at our shops. We operate with proven, structured processes designed to create an environment that is highly efficient and free from chaos. In this role, you will work side-by-side with our senior team, learning how to professionally present digital vehicle inspections, build trust with customers, and keep the front office running smoothly.

• 5-Day Work Week: Monday through Friday only. We are closed on weekends!

• Paid Time Off: 12 days of PTO (available after 90 days) + 6 Paid Holidays.

• Health Benefits: Medical, Dental, and Vision with a Health Savings Plan.

• Financial Security: Simple Retirement Plan with a 3% company match.

• Peace of Mind: Company-paid accident plan via Aflac.

• Growth: Continuous company-paid training to help you level up your skills.

• Culture: A supportive, family-owned team environment that genuinely wants to see you succeed.

• Experience: Minimum of 1–2 years of experience in a shop setting (as a counter assistant, writer, or parts specialist looking to step up).

• Attitude: An extremely positive attitude, a professional appearance, and a strong willingness to learn.

• Skills: Excellent communication skills, highly organized, great phone etiquette, and the ability to build strong relationships with both customers and technicians.

• Mindset: Honest, motivated, and a true team player. You understand that we depend on each other to grow.

• Tech-Savvy: Comfortable with modern shop technology (we use Technician-supplied Digital Vehicle Inspections with photos).

We are a family-owned business with two efficient, busy locations in Finksburg and Manchester . Our commitment to our team and our customers has earned us a 4.9-star Google rating with over 400 reviews at each location . While our facilities may be cozy, our systems make us highly productive and organized.

Pay will vary based on your current ability and experience.

We fully understand that the right person for this role might already have a job. If you are currently working somewhere where you don't feel respected, treated fairly, or valued as a person, it’s time for a change. Let’s have a confidential conversation.

Apply today to join a team that invests in you!