Global CRM Lead

Global CRM Lead

Weir Minerals

Remote - North America

Purpose of the Role:

We are seeking a seasoned and highly skilled Salesforce and sales productivity technology expert to serve as the global lead for improving how our commercial teams work, sell, and collaborate. This is an individual contributor role with significant influence across Sales, Marketing, and IS&T teams.

Your mission is to ensure that Salesforce becomes a high-value productivity engine for our sellers and leaders. You will diagnose challenges, identify improvement opportunities, create intuitive solutions, and champion global adoption that will be pivotal to building a modern, data-driven, efficient global sales organization.

Why choose Weir:

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting, and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It is a big challenge – but it is exciting. An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress, and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives. Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where everyone's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent, and authentic in everything we do.

Key Responsibilities:

Global Salesforce CRM Leadership & Optimization

• Serve as the global subject matter expert on Salesforce usability, workflow design, automation, and analytics.
• Lead continuous improvement initiatives to reduce clicks, remove friction, and improve seller productivity.

Sales Technology Ecosystem Ownership

• Act as CRM product owner for Sales, managing the prioritization and intake of new features and solutions.
• Ensure the end-to-end sales tech ecosystem works together in a seamless, intuitive way.

Training, Evangelism & Change Leadership

• Act as the global leader for Salesforce and the broader sales tech stack, promoting adoption through storytelling, best practices, and real-world examples.
• Build and deliver compelling training (live, virtual, self-serve) that helps sellers unlock more value from Salesforce, Korn Ferry Sell, Highspot / Showpad, and the mobile experience.

Analytics, Insights & Dashboarding

• Partner with data & analytics team members to design and govern high-impact dashboards and reporting suites that help sellers prioritize actions and equip leaders with visibility into performance.

Job Knowledge / Education and Qualifications:

• At least 5 years of experience in sales enablement, sales operations, Salesforce administration, change management, training and/or CRM product ownership.
• Advanced expertise in Salesforce Sales Cloud capabilities, including reporting, workflow optimization, automation, and user experience design.
• Experience optimizing Salesforce Mobile for field or technical sellers.
• Familiarity with sales methodologies (ideally Miller Heiman/Korn Ferry Sell) and how to embed them into Salesforce workflows.
• Demonstrated ability to drive adoption and transform seller experience in a large, complex B2B environment.
• Experience with sales enablement platforms such as Highspot or Showpad is desirable.
• International Travel: 15%

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 countries, inspiring each other to do the best work of our lives.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.