Automotive Warranty Administrative Assistant

Van Bortel Automotive Group

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

All inquires should be directed to the hiring manager, Melody Powenski.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Mentorship Program
• Growth opportunities
• Paid Training
• Life Insurance
• Legal Services provided
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services

Responsibilities

• Work in collaboration with the Warranty Administrator
• Work closely with service advisors
• Prepare service invoices for warranty review
• Close claims in system
• Process claims entry with manufacturer
• Work in Microsoft Excel for claims tracking
• Follow manufacturer processes for errors
• Learn and follow manufacturer processes
• File paperwork
• Work cooperatively with other departments and internal teams
• Other duties as assigned

Qualifications

• Possess excellent listening and communication skills
• Possess an outgoing and positive personality
• Possess computer literacy skills
• Possess strong math skills with the ability to handle financial transactions
• Possess a professional appearance in keeping with Van Bortel Standards
• Possess a punctual nature and ability to handle schedule flexibility and dynamic work environment
• Possess warranty claims experience, preferred
• Possess a valid driver's license and clean driving record with dependable transportation to work

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.