Corporate Card Specialist

Corporate Card Specialist

Eligible for a hybrid work schedule split between home & office, with a minimum of 3 days in the office each week

As a Corporate Card Specialist, you'll play an important role in supporting The Cheesecake Factory's corporate credit Travel & Expense (T&E) and Purchasing (PCard) programs. In this role, you'll help ensure our team members have the tools, training, and support they need while maintaining compliance with company policies and financial processes.

You'll work closely with restaurant, bakery, and corporate staff across the organization, providing exceptional customer service, managing cardholder programs, supporting expense reporting processes, and contributing to the efficiency and accuracy of our Accounts Payable operations.

If you enjoy solving problems, collaborating with others, and making a meaningful impact behind the scenes, we'd love to meet you.

You'll Thrive in This Role If You Are

• Detail-oriented and take pride in delivering accurate, high-quality work.
• A strong communicator who enjoys helping and supporting others.
• Organized and able to manage multiple priorities while meeting deadlines.
• Analytical and comfortable solving problems independently.
• Customer-focused, with a service-minded approach to supporting team members.
• Tech-savvy and able to quickly learn new systems and software.
• Comfortable partnering with team members and leaders at all levels of the organization.

Here's more of what you'll get to do:

• Administer the company's Purchasing Card (P-Card) and Travel & Expense (T&E) card programs.
• Review, audit, and approve expense reports to ensure compliance with company policies and procedures.
• Support the development, maintenance, and communication of corporate card and expense management policies.
• Process applications for new cardholders, including validating limits and completing bank and system setup.
• Maintain and update cardholder profiles across banking and ERP platforms.
• Deliver onboarding and ongoing training for employees and maintain training materials.
• Serve as a trusted resource for restaurant, bakery, and corporate team members by providing timely support and guidance.
• Assist cardholders with disputed charges, limit adjustments, account maintenance, and card cancellations.
• Support payment delinquency monitoring and communicate with cardholders regarding outstanding balances.
• Prepare reports, analytics, and ad hoc financial data as needed.
• Participate in testing and validation of expense management system enhancements and updates.
• Assist with special projects and continuous improvement initiatives.
• Support month-end accounting activities, including journal entries and accruals.
• Contribute to the ongoing growth and enhancement of our Purchasing Card program across our restaurant brands.

What we require:

• 2+ years of experience in accounts payable, corporate card administration, expense reporting, or accounting.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience working with financial, accounts payable, or expense management systems.
• Excellent verbal and written communication skills.
• Ability to build effective working relationships across all levels of the organization.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• A high level of accuracy, attention to detail, and accountability.
• A commitment to providing exceptional customer service.

What We Prefer

• Associate's degree or completion of at least two years of college coursework, preferably in Accounting, Finance, or a related field.
• Accounts Payable (A/P) certification.
• Experience with ERP systems such as Infor CloudSuite Financials, SAP, Oracle, Workday, Lawson, or similar platforms.
• Experience with expense management systems such as SAP Concur, Infor XM, Expensify, or comparable tools.
• Experience supporting corporate card, purchasing card, or travel and expense programs.

What we offer:

• Medical, Dental & Vision
• Eligible for benefits first day of the month following date of hire
• 401K with company match
• 3 weeks of vacation which increases to 4 weeks starting in your 5th year
• 5 days of sick time per year (first year prorated)
• Tuition Reimbursement of $2,500 for qualified programs
• Adoption Assistance Benefit of $2,500
• 25%-35% discount when dining as a guest
• Reusable gift card loaded annually for your dining enjoy

About the Company:

Named to FORTUNE Magazine's "100 Best Companies to Work For" list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate peoplethis defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory, North Italia, Flower Child and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.