Spa Coordinator

Want to work at America’s BEST day spa? Ready to make a difference and be an important part of our Team? We are hiring for Full Time and/or Part Time Spa Coordinators to join our team! We are looking for team members who are passionate about delivering exceptional customer service, driven by intention and guided by excellence. At The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience. As a Spa Coordinator, you are the first and last impression for each guest that enters the spa, so you are a critical team‑player in delivering service beyond expectations! Primary Responsibilities Serves as primary support for the spa’s manager, therapists and guests Ensures that every guest has a friendly, inviting and memorable experience Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services Partners with the therapists to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Drives service and retail sales/awareness by educating guests on products, services and treatments Remembers the small things that make The Woodhouse special–the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Must be able to work some evenings, weekends and holidays Woodhouse Perks Competitive Pay and Incentive programs Generous discounts and opportunities to enjoy services and products The Woodhouse Way paid training program Working in a state of the art facility If you are ready to join our award‑winning Woodhouse team, we welcome you to apply. The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. #J-18808-Ljbffr