Real-Time Workforce Management Specialist
0010 United Rentals, Inc.
0010 United Rentals, Inc. in Charlotte, NC is seeking a Workforce Management Administrator to monitor and manage Customer Care Center performance to meet expectations and goals. You will analyze call patterns and work with the team to optimize staffing and resources. The ideal candidate has a high school diploma, 2+ years in a contact center, and experience in workforce management. Strong communication, organizational skills, and proficiency in Excel are essential. Benefits include paid parental leave and career development opportunities. #J-18808-Ljbffr 0010 United Rentals, Inc.
Vacancy posted 11 hours ago
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