Oracle ERP Functional Consultant
Prophecy Technologies
Role Overview: We are seeking an Oracle ERP Functional Consultant to support our Oracle ERP Cloud ecosystem. Key Responsibilities:
- Application Support: Provide functional support for daily finance operations, assisting users with system inquiries and error handling
- Ticket management: Monitor and resolve support tickets
- Vendor coordination: Escalate complex technical issues to software vendors and track status to resolution
- Interface monitoring: Routine monitoring of system interfaces and data integrations. Perform basic troubleshooting on failed jobs or data transmission
- Documentation management: Create, update and maintain technical documentation, including application runbooks, configuration notes and user guides
- Release management: Review monthly patch releases for impact and opportunities
- Finance Domain Knowledge: Demonstrated understanding of core Finance processes (e.g., GL, FA, AP) is required
- Technical Troubleshooting: Proven experience in L1/L2 application support, including diagnosing system errors and managing incident queues.
- Documentation Skills: Strong ability to write clear, structured technical documentation and process flows
- Communication: Excellent written and verbal English communication skills are essential for interacting with client stakeholders and global vendors
- Experience with Oracle Procurement Cloud is highly preferred
- Experience supporting ERP integrations or financial systems interfaces
- Familiarity with incident and problem management processes
Vacancy posted 5 days ago
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