Personal Lines CSR

Work closely with producers to provide prompt, accurate and courteous service to personal lines customers. Responsibilities will include:

• Preparing and processing quotes, proposals, applications, endorsements and certificates of insurance.
• Assess risk and coverage, review and update policies.
• Handle customer phone calls, face-to-face meetings and general correspondence.
• Maintain client activity tracking, files, billing and process payments.

You will need the desire, ability to handle a fast-paced, high volume environment.

Effective oral, written communication and human relation skills.

Ability to pass and maintain an Illinois insurance license.

General office and organizational skills;

Effective computer skills; Knowledge of Microsoft Office products a must.

Experience with Applied Systems Epic a plus.

Two years or more insurance office experience preferred,