Systems Analyst - Business Applications

Analyst II, Systems We are searching for an experienced Analyst II, Systems at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge? Who We Are Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada. Description Under the leadership of the Systems Support Manager, this position will support business operations by leading Systems enhancements and modifications. This person will work directly with end users to gather and document business requirements. This person will also work with other members of the Systems team, including Systems Analysts and support staff, Development team, and project management. They will create test scripts and perform system user/integration testing, training (including documentation of any user guides). They will set priorities, report status, and ensure proper processes are followed from beginning to post implementation of a project. This role will focus more on medium to larger projects, but there is also support required for minor changes and minimal support for day-to-day operational issues. Affiliate System Support Analyst will also be responsible for supporting tasks required by the Systems Support Manager, including coordination among team members, translating some material between Spanish and English. This is a full-time position at our North America HQ, though occasional travel may be required to travel to satellite offices in the U.S.A. Responsibilities Support gathering of business requirements and identify areas of improvement, gaps in business processes, and work with team members to determine solutions to complicated business workflows. (25%) Support all project development stages, such as test script development, user and integration testing, training, and post-launch support. Work with other systems analysts for support as needed at the direction of System Support Manager. (25%) Participate in meetings and ongoing review of project status, from business requirements validation to development status, user testing, implementation and post-implementation. Post-launch review of major projects and include lessons learned and help define continuous improvement. (15%) Keep project team updated on status and work closely with project management members to ensure current project status/schedules are maintained and communicated to key stakeholders. (15%) Support development of project schedule, including identifying milestones and accurate timelines. Minimize risks to projects and delays by communicating and identifying challenges that need to be addressed along the way. (10%) Work with other members in systems team to support day‑to‑day operational challenges and help identify solutions to ongoing problems. (10%) Key Performance Indicators Business documentation is completed in a timely manner to support project launch schedules. Requires approval and agreement from all stakeholders and project team. Requirements scope should have minimal change from time of approval and during development stages. Gather lessons learned for the successes and shortcomings after each project, and use this to minimize risk for future tasks. Ensure policies and procedures are adhered to and support best practices for process changes. This includes approvals and general change management processes. Able to adapt to changing environment and keep project scope under control. Holds meetings with appropriate teams in a timely manner. JIRA tickets and project plans are updated on a frequent basis as needed to communicate with the project team. Required Qualifications Education Bachelor's degree in a related discipline (or a combination of education and equivalent experience) Experience 5+ years of related experience, including business requirements gathering, user testing, and general SDLC experience. Experience working with technical and business users. Exceptional analytical and conceptual thinking skills. Excellent documentation skills. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments. Excellent planning, organizational, and time management skills. Speaking and writing in Spanish within a professional business environment. Skills/abilities Ability to communicate between business teams and technical teams. Strong organizational skills. Ability to work independently and collaborate within other business units. Proven analytical abilities. Experience writing queries using SQL or other tools. Capable of writing business documentation and/or technical diagrams. Employment Type : Non-Exempt, Hourly Wage Compensation : The expected hiring range for this position is $62,518.54 - 92,214.85, depending on experience and qualifications. Hyundai Mobis Parts America - Benefits Medical, Dental, and Vision 401K with employer matching Tuition Reimbursement Paid Vacation, Paid Sick Days and Paid Holidays Company Discounts & more! Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. #J-18808-Ljbffr Hyundai MOBIS