Business Analyst

Senior Business Analyst

Our client is seeking a Senior Business Analyst to support a large-scale technology and business transformation initiative focused on enhancing programs and services within the Health and Human Services sector. This role will partner closely with business stakeholders, project teams, and leadership to gather requirements, drive process improvements, and ensure successful delivery of strategic initiatives.

The ideal candidate is highly skilled in requirements elicitation, stakeholder management, business process analysis, and project coordination, with experience supporting government-sponsored healthcare and public assistance programs.

Key Responsibilities

• Elicit, analyze, document, and manage functional and non-functional business requirements.
• Facilitate requirements gathering sessions and validate business needs with stakeholders.
• Develop and maintain requirements documentation, process flows, and related project artifacts.
• Collaborate with cross-functional teams to support successful project delivery.
• Monitor project risks, issues, scope, and requirements to maintain alignment with project objectives.
• Ensure deliverables meet quality standards, contractual requirements, and customer expectations.
• Partner with stakeholders to identify challenges, drive issue resolution, and mitigate risks.
• Support operational readiness activities and ensure services are delivered within established performance metrics and service levels.
• Prioritize competing demands and effectively manage multiple initiatives simultaneously.
• Provide project visibility through status reporting, stakeholder communication, and documentation.
• Contribute to proposal development, statement of work (SOW) activities, and other business planning efforts as needed.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience gathering, analyzing, documenting, and managing business requirements.
• 3+ years of experience leading requirements elicitation, validation, and stakeholder workshops.
• 3+ years of experience supporting healthcare, public sector, or Health and Human Services programs.
• Experience working with Medicaid, SNAP, or other government-sponsored assistance programs.
• Experience managing project controls, including requirements, scope, risks, issues, and schedules.
• Experience working within the Software Development Life Cycle (SDLC).
• Strong written and verbal communication skills with the ability to engage executive and operational stakeholders.
• Demonstrated ability to align business objectives, project execution, and stakeholder expectations.

Preferred Qualifications

• Experience supporting large-scale government technology modernization initiatives.
• Familiarity with public sector procurement processes, RFP responses, and SOW development.
• Experience driving process improvement and operational transformation efforts.
• Knowledge of Agile, Waterfall, or hybrid project delivery methodologies.
• Experience working with cross-functional business, technology, and implementation teams.

Ideal Candidate Profile

The ideal candidate combines strong business analysis expertise with experience supporting healthcare and public assistance programs. They are comfortable working with both business and technical stakeholders, managing complex requirements, and driving initiatives from discovery through implementation. Successful candidates will demonstrate:

• Exceptional requirements gathering and documentation skills.
• Strong stakeholder management and communication abilities.
• Experience supporting government-sponsored healthcare and human services programs.
• The ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Top Skills for Success

• Business Requirements Management: 3+ years of experience eliciting, analyzing, documenting, and validating functional and non-functional requirements.
• Stakeholder Engagement: 3+ years of experience facilitating workshops and collaborating with business and technical stakeholders.
• Healthcare & Health and Human Services Experience: 3+ years of experience supporting Medicaid, SNAP, public assistance, or related healthcare programs.

Interview Process

Two rounds of interviews

Video-based interviews

Focus primarily on business analysis experience, stakeholder management, and domain expertise rather than highly technical assessments

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.