Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 1996, with over 35 years of experience with the company. That longevity has helped build a stable, knowledgeable agency focused on strong customer relationships and consistent service.

We stay connected to the community as a member of the Bentonville Chamber of Commerce, supporting local growth and relationships.

For our team, we offer a 401(k), health benefits, and a strong focus on work-life balance.

Our office culture is experienced, supportive, and team-oriented. We’re looking for someone who is dependable, motivated, and enjoys helping others - someone who wants to grow with a team that values stability, service, and long-term success.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Dewayne Trichell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.


RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.