Business Analyst

Description: The Senior Business Analyst will work within the Cybersecurity Operations and Intelligence team to drive delivery of a Target Operating Model (TOM), support the strategic direction of Cyber Operations and analyses, estimate, design, document, test, implement new system development and to assist in delivery of system enhancements. Experience / Technical Skill Set Required Minimum of 5 years experience as a Business / Solution Analyst, gathering requirements and defining IT solutions within projects Experience producing Target Operating Models / Strategies Strong experience with writing Use Cases, User Stories and Acceptance Test scenarios OR Strong usability requirements analysis, process maps Experience with Agile (ideally Scrum or SAFe). Strong analytical, documentation and verbal communication skills in English. Takes complete ownership of delivery of front to back complex functional changes. Maintain strong relations with business stakeholders. Removes blockers and creates pathways during times of uncertainty to ensure resilience. Strong experience of MS Office (typically; Excel, Visio, PowerPoint) and JIRA/Confluence (or similar). Experience in technology delivery in a complex organisation Experience in business requirements definition and testing Delivery of business process documentation Excellent planning and reporting skills Soft Skill Required Ability to work in fast paced environment and ever-changing priorities and having extremely flexible to manage workload. Able to support aggressive delivery timelines without compromising on quality. Work with different stakeholders (HSBC Vendors, Project Manager, ITSO & ITSO Delegates, Support teams) & resolve all technical queries in timely manner. Excellent communication skills – both written and verbal (English) Facilitate escalations to senior management #J-18808-Ljbffr