Senior Business Analyst, Audit & Compliance

. As the Senior Business Analyst, Audit & Compliance is an individual contributor responsible for managing and supporting end-to-end audit, compliance, and documentation validation activities across Service Operations, Accounting, Marketing, and cross-functional teams. The role blends process ownership, project management support, investigative and documentation skills, change management, and data-driven decision making to ensure operational compliance, support audits, maintain financial and regulatory controls, and strengthen risk mitigation. The role partners across functional areas to execute compliance workflows, coordinate audit responses, improve documentation accuracy, and streamline processes supporting internal controls and customer obligations. In this role, you will report to the Manager, Business Analysis and work a hybrid scheduled (2 days in office, 3 days remotely). Essential Duties and Responsibilities: Operational Workflow & Compliance Process Ownership: Manage audit and compliance workflows from intake through documentation, validation, and resolution. Ensure adherence to internal control mechanisms and regulatory requirements. Conduct detailed documentation reviews to meet compliance and audit needs. Drive standardization of compliance processes and controls to increase accuracy and audit readiness. Communicate audit findings to stakeholders. Participate in the continuous improvement of audit processes. Resolve non-standard audit queries and discrepancies. Audit/Compliance Support & Documentation Management: Serve as a liaison for external audits by gathering required documentation and coordinating fast turnaround. Support Accounting’s annual audit cycle by preparing and delivering required artifacts. Monitor Terms & Conditions reporting and manage the related annual audit for top customers. Maintain audit-ready documentation and ensure compliance workflows meet requirements. Ensure adherence to internal controls and regulatory requirements. Data Privacy Coordinator & Business Continuity: Business Project Team Lead: Execute Business Unit (BU)-specific privacy tasks. Coordinate work such as updating notices/websites. Report BU status to Division Privacy Manager & Executive Sponsor. Coordinate BU resources for Privacy Incident Management events. Assist with annual Critical Process refresh- data collection, owner identification, gap analysis. Complaint Research & Resolution Support: Support BBB complaint investigations through coordinated research and documentation. Prepare clear summaries for Marketing leadership for formal BBB submission. Qualifications: Education: Bachelor’s degree required (Business, Accounting, Operations, Compliance, Information Systems, or related field preferred). MBA is a plus. Experience: 5+ years in audit support, compliance operations, service operations, accounting support, or business analysis. Experience gathering and analyzing documentation and preparing audit-ready artifacts. Strong analytical and documentation review skills. Hands-on experience with process mapping tools (Visio, Lucid, Miro, Smartsheet). Strong Excel skills; Power BI is a plus. Excellent written and verbal communication skills, including compliance summaries and PowerPoint. Certifications: Six Sigma, PMP, Internal Controls/Compliance are a plus. Tools: Microsoft Office Suite (MS Teams, Word, Excel, PowerPoint, Outlook). Project Mgmt. Software: Smartsheet, JIRA Other Knowledge, Skills or Abilities: Technical Skills: Familiarity with enterprise systems, data analytic tools (i.e. Power BI), skills in audit tools and software are a plus. Analytical and Problem-Solving: Strong analytical and critical thinking skills with the ability to interpret data, identify root causes, and develop actionable solutions with proficiency in Excel, Power BI, analytics and workflow tools. Organizational Skills: Efficiently handle multiple audit projects. Strategic and Tactical: Ability to balance strategic thinking with hands-on execution, endless curiosity, and passion for improving processes. Communication: Excellent written and verbal communication skills; able to influence and lead cross-functional teams and senior leadership. Clear and effective reporting of audit results. Team Collaboration: Lead and support team efforts in auditing tasks. Change Management: Proven ability to lead teams and stakeholders through change, conflict resolution, and dynamic environments. Travel requirements Up to 10% domestic travel annually. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.