Account Manager

POSITION SUMMARYThe Account Manager is responsible for the client’s overall satisfaction and return on investment of Claritas product and services. The Account Manager will do this by acting as the lead point of contact for assigned clients, will service, and support the client’s daily projects, provide analytics and presentations, and will support the implementation of their Claritas licensed products and services.PRIMARY RESPONSIBILITIESRenew existing solution and upsell existing contracts within current book of businessAssist Account Team with strategic account plan for each client/accountBuild new and maintain existing client relationshipsResponsible for Salesforce Administration and daily Salesforce UpdatesMaintain forecast pipeline for accurate revenue forecasting and calls; complete CPQsManage and service clients in alignment with account plan prepared by Account TeamSKILLS, EDUCATION AND EXPERIENCERequired:Bachelor’s degree in Business, Marketing, Business Analytics, or related field5+ years of experience in customer service, preferably with major media partner or attribution providerUnderstanding of Marketing, CRM, Direct Marketing, Data Analytics, Advertising, or related field experienceDigital Marketing concepts and firm understanding of digital ecosystemExcellent verbal and written communication skillsProficient in Microsoft Office SuiteExcellent collaborative and influencing skillsDesire to work in a team environmentExcellent organizational skills with high degree of attention to detailExcellent ability to manage multiple projects and meet deadlinesHighly preferred:Working knowledge of how digital attribution works in the audio or CTV spaceExperience with Sales and Marketing automation tools and environments such as Salesforce #J-18808-Ljbffr