Clinic Coordinator - Pediatrics (Katy)

Pediatric Katy Clinic Coordinator

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Join our brand-new Pediatric Katy clinic dedicated to expanding access for some of the community's most vulnerable patients. Supporting more than 15 specialties, this role offers a unique opportunity to make a meaningful impact on patient care while helping shape a growing and collaborative clinic environment.

The Clinic Coordinator serves as a key resource for both administrative and clinical operations, supporting provider schedules, front desk workflows, and efficient patient flow throughout the clinic. This hands-on role is highly engaged with patients and staff, providing real-time customer service support, assisting with staff training, and promoting a positive patient experience. Candidates with pediatric experience and a background in both front office and back office operations are strongly preferred. This position is onsite Monday through Friday, 8:00 a.m. to 5:00 p.m.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Provides trained paramedical support in administering health care services and a variety of advanced and complex clerical tasks to support clinic functions.

Position Key Accountabilities:

• Makes medium to complex administrative decisions requiring a comprehensive knowledge of a wide range of regulations, policies, and procedures.
• Conducts the initial screening of occupational medicine patients which involves audiometric testing, keystone machine eye testing, electrocardiogram testing, vital signs, height and weight, spirometer testing, and preparation of reporting forms.
• Assists physicians with examinations.
• Oversees maintenance of office records such as patients, billings, personnel, purchases, and inventory to ensure compliance with UTHSC-H's human resources and financial management policies and procedures.
• Directs the patient to the examination room.
• Schedules patient appointments and tests.
• Orders and stocks needed clinic supplies. Maintains and schedules repair of diagnostic testing equipment.
• Responds to emergency situations.
• Assists with data entry and processing for the financial and/or human resources systems.
• Codes and processes forms and documents using standard policies and procedures.
• Establishes and maintains filing systems.
• Routes incoming mail, answer correspondence not requiring supervisor's attention.
• Answers multi-line phones and greet/direct visitors.
• Performs other duties as assigned.

Certification/Skills:

• Proficient knowledge of Microsoft Office required.
• Use and care of standard clinic equipment required.
• Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• Certified Coding Specialist (CCS) by American Health Information Management Association (AHIMA) preferred

Minimum Education:

High School Diploma or equivalent required

Minimum Experience:

5 years of office experience (including two years in a healthcare setting) required

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. 791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.