Admission Coordinator
Innova Recovery Center
Admissions Coordinator
Provide information about all Innova's programs to potential and current clients. Communicate details about Innova's RTC/PHP/IOP program. Connect clients with the appropriate department as needed. Collect patient information and create client profiles. Check insurance benefits and communicate coverage to clients. Establish deposit amount and payment plan arrangements. Schedule Level of Care Assessments. Ensure all required documentation is obtained and accurate. Keep census records up to date. Process all deposits and any necessary payment plans. Give tours of the facility as needed. Coordinate arrival times and transportation arrangements for admissions. Notify all appropriate departments of admissions. Collaborate with Manager of Admissions on various case consults. Assist with various tasks and projects as assigned.
Strong interpersonal skills. Strong communication skills. Must be able to adapt to changes in the work environment. Must maintain a professional demeanor with clients in person and on the telephone. Detail oriented. Ability to maintain confidentiality. Appreciates a collaborative working environment. Dependable and prompt.
Bachelor's degree (preferred). Experience in a mental health facility or a related field (not required). Minimum one (1) year experience in an administrative role. Experience in Microsoft software (word, excel, and outlook).
Paid Time Off (P.T.O.). Paid Holidays. Bereavement Leave. 401(k) with Matching. Life Insurance Plan. Medical, Dental, and Vision Plans. Employee Referral Bonus. Tuition Reimbursement Program.
Innova Recovery Center, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. Innova Recovery Center is committed to a policy of equal opportunity for all persons and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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