Events Assistant

Events Assistant

Founded in 2018, Studio by Tishman Speyer offers flexible and welcoming workspaces across the U.S. and Brazil. Our friendly, energizing, and beautifully designed spaces include flex desks, spacious private offices, shared lounges and common areas, premium amenities, a variety of meetings rooms, plenty of phone booths, and more. Our members love the flexibility they find with Studio, backed by Tishman Speyer's 40 years of expertise.

Tishman Speyer is a leading owner, developer, operator and fund manager of first-class real estate around the world. We are active across the United States, Europe, Latin America, and Asia, building and managing premier office, residential and retail space for industry-leading companies. The firm has a portfolio of over 175 million square feet with a total value of approximately US $95 billion. Tishman Speyer places a strong emphasis on innovation in the real estate space and is a leader in pioneering and investing in real estate technology. In addition to Studio, our coworking and flexible workspace business, we also offer ZO., our global amenities platform providing on-site and virtual services like premium food options, fitness and education classes, childcare services, beauty services, and more.

Summary of the Position:

Tishman Speyer is seeking an Events Assistant to join the Studio team at 45 Rockefeller Plaza. Reporting to the Associate General Manager, the Hospitality Coordinator plays a vital role in delivering the exceptional hospitality experience that defines Studio. This individual is responsible for maintaining Studio in a constant state of operational and event readiness by owning the presentation of the space, hospitality operations, operational inventory, and the guest experience throughout all meetings and events.

The Events Assistant serves as the steward of Studio's physical environment, ensuring every client, guest, and visitor experiences a welcoming, polished, and impeccably maintained space. Working closely with the Associate General Manager, Ambassador, Property Management, Engineering, Security, IT, vendors, and catering partners, this role proactively identifies operational needs, resolves issues, and continuously improves the Studio experience.

The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, takes pride in maintaining exceptional spaces, and believes every detail contributes to an unforgettable guest experience.

Your key responsibilities:

Studio Standards & Space Presentation

Own the daily presentation and operational readiness of Studio.

• Conduct daily opening, midday, and end-of-day Studio walkthroughs.
• Maintain all meeting rooms, event spaces, hospitality areas, storage rooms, and common spaces to Studio standards.
• Ensure furniture layouts, room configurations, signage, décor, lighting, and presentation align with approved Studio standards.
• Maintain cleanliness of glass, whiteboards, furniture, hospitality stations, and guest-facing areas.
• Ensure Studio remains presentation-ready for scheduled and unscheduled client visits and sales walkthroughs.
• Perform weekly and monthly operational audits to maintain consistency throughout the venue.
• Identify opportunities to improve the overall appearance and functionality of Studio.

Hospitality Operations:

• Open and close the hospitality pantry following Studio operating procedures.
• Operate, clean, and maintain coffee equipment and beverage stations.
• Maintain coffee, tea, snacks, beverages, guest amenities, and hospitality supplies.
• Ensure pantry presentation consistently reflects Studio hospitality standards.
• Maintain cleanliness and organization of all hospitality equipment, refrigerators, glassware, dishware, countertops, and appliances.
• Maintain hospitality standards throughout meetings and events.

Operational Inventory Management:

• Perform routine inventory counts.
• Receive and inspect deliveries.
• Rotate inventory using first-in, first-out practices.
• Maintain organized storage rooms and hospitality supply areas.
• Submit purchasing recommendations to the Associate General Manager.
• Maintain inventory tracking documentation and organization systems.

Event Hospitality & Operations:

Own hospitality operations during meetings and events.

• Before Events
• Prepare hospitality stations.
• Verify event spaces are presentation ready.
• Assist with room setup and furniture placement.
• Ensure event spaces match approved layouts.
• Prepare signage and guest materials.
• Coordinate hospitality setup with catering partners.
• During Events
• Maintain hospitality standards throughout the event.
• Manage pantry presentations and beverage stations.
• Restock refreshments and hospitality supplies.
• Support catering partners and vendors.
• Respond to guest requests with professionalism and urgency.
• Monitor cleanliness and presentation throughout the event.
• Anticipate guest needs and create exceptional hospitality moments.
• After Events
• Reset all event spaces.
• Close hospitality operations.
• Wash and organize dishware.
• Return inventory to storage.
• Prepare Studio for future meetings and events.

Facilities & Administration Coordination:

• Identify maintenance concerns during daily inspections.
• Submit and monitor work orders.
• Follow up with Engineering and Property Management to ensure timely resolution.
• Coordinate deliveries and vendor access with Ambassador.
• Track furniture, equipment, and hospitality assets requiring repair or replacement.
• Assist with updating Standard Operating Procedures (SOPs).
• Maintain room setup guides and visual setup libraries.
• Photograph room configurations for training and consistency.
• Support operational improvement initiatives.
• Recommend improvements to hospitality, organization, inventory management, and operational efficiency.

About You:

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in hospitality, luxury hotels, event venues, conference centers, food & beverage operations, premium guest services, or venue operations preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail.
• Demonstrated ability to take ownership of recurring operational responsibilities.
• Comfortable working independently while collaborating with cross-functional teams.
• Proficient with Microsoft Office; experience with event management or facilities systems is a plus.
• Due to the nature of the role, onsite presence is required.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, and perform physical work throughout the day.

Critical Competencies for Success:

• Passion for hospitality and delivering exceptional guest experiences.
• Takes ownership and accountability for maintaining Studio standards.
• Highly organized with excellent attention to detail.
• Proactively identifies opportunities for improvement.
• Demonstrates pride in maintaining beautiful, welcoming spaces.
• Builds strong relationships with colleagues, vendors, building partners, and clients.
• Thrives in a fast-paced, ever-changing environment.
• Anticipates operational needs before they arise.
• Maintains professionalism, discretion, and composure under pressure.
• Represents Studio and Tishman Speyer with professionalism, integrity, and a hospitality-first mindset.

Community-Focused Requirements:

• You aim to surpass expectations, not just get the job done but go above and beyond
• You are a pioneer that thinks out of the box to foster creativity and innovation, and are not afraid to take risks
• You are always asking yourself and others how we can make things better and actively seeking out feedback to improve your own performance, your team, and the community
• You will roll up your sleeves because no task is too big or too small – you are team player and willing to help with any task
• You put your customers and team first and make decisions in their best interest. You do what is right and act with integrity and honesty