IT Support Associate

Requirements Must have: Live within a 40-minute commute of Exton, PA, with the ability to work in person and travel regularly to client sites in the Greater Philadelphia area – Demonstrate strong personal initiative, including examples of identifying and resolving technical issues independently – Have experience supporting Microsoft Windows 11 environments and Office applications – Hold a Microsoft Windows certification, or be able to earn one within 90 days – Possess strong communication and problem-solving abilities – Be willing to record all work time in our ticketing system – Have access to a personal car with insurance for travel between client locations – Have at least a high school diploma or equivalent Responsibilities: Deliver on-site and remote technical support to our clients across the Greater Philadelphia region – Troubleshoot and independently resolve issues with workstations, servers, and peripherals – Install and configure Microsoft 365, desktops, laptops, and servers – Communicate clearly and proactively with clients, teammates, and management – Accurately track time spent on each task to support client billing – Produce clear documentation for both client-facing and internal use – Monitor service requests and push them through to timely completion – Lead short-term projects from initiation through closeout Company: We are TechBldrs, a technology consulting firm based in Exton, PA, serving clients throughout the Greater Philadelphia area. This is a full-time, in-person role with a mix of office and on-site work, and we do not offer relocation or telecommuting. We offer salary based on experience with bonuses, along with benefits after 90 days, including 401(k), 401(k) matching, dental insurance, health insurance, paid time off, and a retirement plan. The position is best suited for someone who enjoys hands‑on troubleshooting, working independently and collaboratively, and continually expanding technical and communication skills. #J-18808-Ljbffr