Employee Benefits Account Manager

Job Summary Seeking a dedicated and experienced Employee Benefits Client Manager to join a growing team. This role is responsible for managing a middle-market book of business, providing high-quality client service, supporting renewals and plan strategy, and maintaining strong client relationships. The ideal candidate will have a solid background in employee benefits, strong knowledge of compliance and plan design, and the ability to collaborate effectively in a team-oriented environment. Responsibilities Serve as the primary point of contact for client questions, claims support, and compliance documentation Manage client engagement, renewals, and plan design for a middle-market book of business Collaborate with internal team members to ensure client satisfaction and effective service delivery Utilize Applied Epic and benefits administration platforms such as Employee Navigator, along with other HR and payroll tools Maintain strong relationships with insurance carriers and other partners Support account retention and growth through proactive client service and relationship management Assist clients with benefits-related questions and provide guidance regarding available plan options and resources Qualifications/Requirements Proven experience in employee benefits account or client management, preferably with middle-market accounts Holds an active L&H (Life and Health) insurance license Familiarity with agency management software such as Applied Epic Experience with Employee Navigator or similar benefits administration platforms is preferred Strong knowledge of employee benefits compliance and plan design Excellent communication, organization, and client relationship management skills Ability to work collaboratively in a team-oriented environment Commitment to ongoing professional development and relevant industry designations Compensation Package Salary Range: $65,000 - $85,000, with potential compensation up to $110,000 for highly qualified candidates Bonus: Company performance-based bonus with additional earning potential for professional designations Professional Development: Certification and continuing education costs covered Benefits: Comprehensive benefits package Work Arrangement: Hybrid opportunity available based on tenure and performance Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #J-18808-Ljbffr