Medical Assistant

Medical Assistant (Front & Back Office) – Lafayette, Indiana

Job Type:

Full-Time

About Us

Comprehensive Pain and Spine Specialists is a growing, patient-focused healthcare practice dedicated to providing exceptional care and service. We are committed to maintaining a positive, professional, and team-oriented work environment where patients come first and employees are valued for their contributions. Position Overview

We are seeking a highly organized, compassionate, and detail-oriented Medical Assistant to join our Avon office. This position requires experience in both front-office and back-office medical assisting. The ideal candidate will possess excellent communication skills, strong clinical and administrative abilities, and a commitment to providing outstanding patient care. This role is essential to ensuring efficient office operations, maintaining clinic flow, and delivering a positive patient experience. Key Responsibilities

Front Office Responsibilities

Greet patients and manage check-in and check-out processes. Schedule appointments and coordinate provider calendars. Answer and route incoming phone calls professionally and efficiently. Verify patient demographics, insurance information, and registration details. Collect co-pays, deductibles, and self-pay balances. Assist with daily cash reconciliation and payment processing. Prepare and organize patient paperwork and office documentation. Manage referrals and medical records requests. Support prior authorization workflows as needed. Maintain a clean, organized, and welcoming reception area. Back Office Responsibilities

Room patients and obtain vital signs, including blood pressure, height, weight, and pain scores. Perform patient intake and update medical histories. Document patient information accurately within the Electronic Health Record (EHR). Prepare examination and procedure rooms. Assist providers with patient care and clinic flow. Coordinate patient follow-up care and communicate provider instructions. Maintain HIPAA compliance and patient confidentiality at all times. General Responsibilities

Collaborate effectively with providers, medical assistants, front office staff, and leadership. Support operational initiatives and special projects as assigned. Demonstrate professionalism, reliability, and a patient-centered approach in all interactions. Qualifications

High school diploma or equivalent required. Medical Assistant certification or healthcare-related education preferred. Minimum of one year of experience in a medical office setting preferred. Knowledge of medical terminology, clinical workflows, and office procedures. Experience with Electronic Health Records (EHR) systems and Microsoft Office applications. Excellent organizational skills and attention to detail. Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Professional demeanor with a strong commitment to patient service. Ability to maintain confidentiality and handle sensitive information appropriately. Why Join Our Team?

Supportive and collaborative work environment. Competitive compensation. Health insurance benefits. Paid time off. Retirement plan options. Opportunities for professional growth and development. The chance to make a meaningful difference in the lives of our patients every day. If you are a dedicated healthcare professional who enjoys working with patients and thrives in a team-oriented environment, we encourage you to apply and become an integral part of Comprehensive Pain and Spine Specialists.