Forward Deployed Engineer
$180k - $250kSpeakeasy
Forward Deployed Engineer
As a Forward Deployed Engineer, you will be at the forefront of our customer engagements. You'll own the hands-on, technical deployment of Speakeasy within key accounts, working autonomously to ensure successful implementations and serving as a critical technical partner for our customers. You will iterate our core product, driving and implementing improvements hand-in-hand with customers to help achieve their goals.
Significant back-end / API engineering experience -- likely at least 6-8 years. You're excited to dive deep into the technical details of our customers' APIs and SDKs, and can lead in-depth technical deployments/implementations with customers and partners.
Previously worked as a founding engineer, solutions engineer, or technical founder.
Demonstrate exemplary customer empathy: be able to pragmatically connect customers' goals with Speakeasy.
Demonstrate high ownership/autonomy. You can rapidly learn what you don't already know, and you can naturally identify where to have high impact/leverage. You can drive successful outcomes with customers.
Manage multiple customer relationships and potentially competing priorities elegantly.
Use your customer learnings to influence the product roadmap and docs, to ensure constant improvement in the customer experience.
Our team is split across PST and GMT timezones. This has its advantages and disadvantages. We follow async processes pretty well but it's not perfect. You'll help us get there.
We're a small team of ~40. We are collaborative and supportive of each other, but believe in high ownership and autonomy.
We are ambitious, passionate about what we do, and seek to be exceptional. If you are looking for a place to clock in and out or to to punch a ticket, we are likely not a good fit for you.
We serve tens of thousands of users, with customers from startups to large enterprises.
This role is based in the SF Bay Area; we work together in the office 4 days a week.
Our codebase is written in Go and TypeScript.
Compensation and Benefits
Salary: $180–250K + equity
Medical, dental, and vision insurance covered at 100% for you and 90% for dependents
401(k) plan
Unmetered PTO
Onsites in SF and London (and other locations: in the past we've visited NYC, Lisbon and Mexico City!)
Work with a fun, collaborative, ambitious team
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