Inside Sales Engineer

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140‑year‑old start‑up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job As an integral member of our team, you will play a pivotal role in the technical execution of activities as it relates to Alfa Laval’s Heat Transfer Products in the Energy Division. Activities such as product & application support, offering value added / energy efficient alternatives, and technical support to both field sales and channel salespeople. You will have the opportunity to be a “champion” for the heat transfer products by being a liaison between sales and our central colleagues ensuring we have the best product for the markets, communicating market needs, and helping to address gaps in our sales tools. You will be a member of the Sales Engineering Team working with multiple products across different Energy Division markets, contributing to the overall success and growth of our organization. This is a hybrid position located in Richmond, VA. As a part of the team, you will: Support channel sales and field sales to technically advise on product and application needs for customer demands. Provide high technical and commercial support to sales channels (Reps, Distributors, Wholesalers, etc) and respond to quote requests. Collaborate with the customer service and operations team to ensure successful execution of customer requirements and orders. Participate in OneCRM activities to include all opportunities represented in OneCRM and regular pipeline meetings to review open opportunities. Maintain internal systems and tools related to heat exchangers including CAS, Anytime / ALiCE, GDTL, CALEIDO, etc. Participate and support Marketing for new product launches. Participate in regular training and development for selected sales channels. We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate’s fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. What you know: Engineering degrees are mandatory. 2+ years of industrial sales, technical sales or inside sales experience. Able to demonstrate a strong business acumen to understand the opportunity and the proper questions to ask. Strong technical competence able to ensure the proper customer solution with a competitive analysis. Strong ability to develop the offer utilizing a value-based solution. Solution selling background desired. Ability to evaluate and prioritize multiple tasks. Strong PC, communication skills, and business acumen. Proactive and independent. Work in a team environment with local and central organizations. At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area. What’s in it for you? We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits‑eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically \$85,000 - \$95,000 USD per year. Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO/Vet/Disabled Employer #J-18808-Ljbffr