Plating Supervisor

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it's fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.

Why Work for Us?

Join a team that's focused, nimble, and driven to succeed. GLS North America is where creativity meets precision-and where your work helps shape the next stage of the automotive evolution. Your journey starts here!

• Stability & Success : 75+ years of family-owned excellence.
• Work-Life Balance: Consistent scheduling so you'll always know when you're working.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Benefits For All Stages of Life : From medical, dental, and vision coverage, to disability and life insurance, we've got you covered.
• 401K with Company Match : Plan for your future while working with us.
• Paid Time Off : 2 weeks of PTO starting after just 30 days.
• Recognition Programs : We celebrate your hard work through multiple recognition programs based on service, values, and performance.
• Growth & Leadership Experience: We believe in developing our team and promoting from within.
• Inclusive Work Culture : Work alongside diverse talent with a range of skills and knowledge.
• Community Engagement : We're proud to support our local communities through participation in various events.

As the Plating Manager, you will lead the vehicle registration and titling function, ensuring all documentation is processed accurately and in compliance with state regulations. This role manages the plating team and oversees daily operations to support high-volume throughput and timely plate distribution.

Plating Manager Responsibilities Include:

• Supervise and develop a team of Plating Coordinators and administrative staff.
• Provide training on DMV regulations, documentation procedures, and internal systems.
• Monitor team productivity, accuracy, and compliance with regulatory deadlines.
• Ensure staffing coverage and adjust priorities based on operational needs.
• Oversee the processing of titles, registrations, license plates, and related documentation.
• Liaise with state agencies, clients, and vendors to resolve application issues or discrepancies.
• Maintain accurate, organized filing systems for audit-readiness.
• Collaborate with internal departments to meet vehicle processing timelines.
• Stay current on state DMV rules and ensure department-wide compliance.
• Conduct regular audits and implement process improvements.
• Minimize delays and penalties by ensuring timely document submission.
• Generate plating reports for leadership on volume, errors, and turnaround times.
• Communicate operational updates and issues to management.
• Represent the Plating Department in cross-departmental meetings.
• Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision.

Leadership Responsibilities Include:

• Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision.
• Manage department revenue and costs within assigned budget; provide thoughtful recommendations and best practice solutions.
• Identify any gaps in processes and update procedures as required by system and/or process improvements.
• Execute the interview/hiring process of all direct reports and support the process of indirect reports.
• Complete goal setting, development plans, and annual reviews for reporting staff on a timely basis.
• Coach and train team members to understand duties, responsibilities, and performance with established expectations.
• Ensure adherence to operating procedures, legal and compliance regulations, and IT Policies to minimize risk.
• Promote a team member-driven culture, including a focus on safety.
• Create and maintain open communication with team members, peers, management, and other departments.

Plating Manager Qualifications and Skills:

• Ability to read, write, and speak English.

• Must meet company background check and drug screen requirements.
• Consistent work history and attendance record.
• Reliable transportation.
• Minimum 3 years of experience in titling, registration, or dealership administration.
• Deep knowledge of DMV processes and requirements.
• Strong leadership and people management skills.
• High attention to detail and organizational abilities.
• Proficient in Microsoft Office and title processing platforms.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.