Benefits Coordinator

Job Description

My client is looking to hire a Benefits Coordinator to support benefits administration for a diverse employee population across multiple organizations. This position will play an important role in ensuring accurate benefits administration, timely issue resolution, and a positive employee experience.

The Benefits Coordinator will serve as a key resource for employees, HR teams, payroll, and benefits vendors while maintaining a high level of confidentiality when handling sensitive employee and benefits information.

What You'll Do

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• Process benefit enrollments, changes, terminations, and qualifying life events
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• Respond to employee questions regarding medical, dental, vision, retirement, and other benefit programs
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• Reconcile benefits invoices and carrier billing to ensure accuracy
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• Investigate and resolve benefits and payroll deduction discrepancies
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• Support onboarding, open enrollment, and ongoing employee benefits administration
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• Maintain accurate and confidential employee data within HRIS and benefits systems
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• Generate reports and perform data analysis using Excel
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• Partner with HR, payroll, and external benefits providers to ensure accurate and seamless benefits administration
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• Protect the confidentiality of employee records and sensitive benefits information
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What We're Looking For

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• 2+ years of benefits administration, benefits coordination, or HR operations experience
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• Experience managing enrollments, qualifying life events, and employee benefits inquiries
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• Benefits billing and reconciliation experience strongly preferred
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• Strong Excel skills, including data reconciliation and reporting
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• Experience with HRIS platforms such as ADP, UKG, Workday, or similar systems
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• Exceptional attention to detail and organizational skills
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• Strong customer service and communication abilities
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• Demonstrated ability to handle confidential and sensitive employee information with discretion
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• Ability to thrive in a fast-paced, high-volume environment
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