Branch Manager

Branch Manager

Liberty FCU, a full-service credit union is seeking a Branch Manager to assist with the daily retail operations of our Lovers Lane branch located at 544 Lovers Lane, Bowling Green, KY 42103. The branch hours of operation are Monday through Thursday 8:30 a.m. - 5:00 p.m., Friday 8:30 a.m. - 6:00 p.m., and Saturday 8:30 a.m. - 1:00 p.m. Candidates must possess exceptional leadership and excellent service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. The ability to coach and mentor employees on the products and services to meet the financial needs of members and goals is required. This individual will be responsible for assuring that policies and procedures are being followed while still providing excellent member service. Previous credit union or financial institution experience is desired. An initial six to eight week training will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc.) will be included.

Duties and responsibilities include but are not limited to the following:

• Responsible for communicating branch initiatives to staff.
• Ensure the branch maintains the highest level of member service at all times. Share member survey results with staff and respond to member surveys as needed.
• Responsible for branch operations.
• Assist members with the following:
• Respond to alarm calls as needed.
• Respond to after-hours situations when necessary.
• Attend training for meetings at the Main Office as necessary including monthly Branch Manager's meetings.
• Open/Close the building on a rotating basis or when needed and serve as Saturday manager.
• Seek new SEG opportunities and promote the credit union through presentations and information tables in the lobby, at schools, and other applicable groups.

Qualifications:

• Bachelor's degree is preferred.
• Proficient in Microsoft Word, Excel, and Outlook.
• Must be able to work a flexible schedule and travel to other office locations when needed.
• Must be able to sit, walk, and stand frequently.
• Must be able to perform some heavy lifting.
• Banking Experience is desired.

Benefits:

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU - is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.