Business Office Manager

Novellus Living is dedicated to providing affordable and high-quality senior living options. We focus on transparency, ease of process, and superior care, catering to the growing middle market of seniors needing assisted living and memory care. Our award-winning services ensure dignity and hope for seniors and their families, aiming to make the best senior living attainable for all. Join us in redefining the future of senior living communities with a commitment to excellence and affordability. The Business Office Manager oversees the day-to-day operations of the business office, including staffing coverage and management. This position is responsible for managing all business-related activities of a given community including payroll processing, accounts receivable, accounts payable, personnel files, supervising office-related work and assigned staff, maintaining compliance with all regulatory standards, and communicating with the management company on all appropriate matters. Work Schedule/ Shift Monday- Friday, full-time Compensation Starting at $22.83/hour DOE What you'll do Tracks all community accounting changes and appropriate documentation, including move-ins, move-outs, credits, proposed rate adjustments, and other related changes or corrections. Prepares and records all invoices for the community. This includes interacting with department managers regarding their receipts and invoices, preparing batch headers in a timely manner, and following up, as necessary, with the A/P department and vendors. Assists with Human Resources functions. Assists new employees with the completion of required documentation, including new hire and benefits paperwork. Makes sure all required forms are completed and submitted timely. Facilitates new hire orientation and provides company information to new employee. Tracks employee evaluations to assure timely completion by department heads. May assist with benefits administration. Assists the Executive Director with the completion of documents, correspondence, and special projects as needed. Prints payroll information weekly from the time reporting system. Completes all corrections and communicates with the Payroll department regarding appropriate changes. Managing Employee Appreciation program. Organizes and maintains personnel, resident, marketing, and other files as needed. Prepares correspondence and other forms/documents needed for daily operations. Responds to resident requests and assists in the coordination of services for residents, families, and guests. Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control. Supervises and conducts performance reviews of receptionist staff. Places ads; interviews and makes hiring decisions regarding open positions. Works with leadership on disciplinary situations and meets with employees to discuss issues and concerns. Conducts community tours to prospective residents and their families as needed Oversees mailroom activities Perform other related duties as required and assigned. Requirements & Qualifications At least 3+ years of experience administering payroll, HRIS and benefits processes required. Work experience should include knowledge of basic human resources, payroll practices, benefits administration, and compliance or other related experience. Must have strong knowledge of a variety of computer software applications including payroll, benefits, time & attendance and HRIS and self-service systems. Must have a high level of interpersonal skills to handle sensitive and confidential situations. Strong understanding of Human Resources processes and terminology, payroll and benefit processes and procedures, including eligibility and enrollment rules and benefit procedures. Demonstrates exceptional analytical skills and ability to create useful and actionable reports from data. Possess strong written and verbal communications skills. Possess strong organization skills and ability to complete multiple tasks and high volume of work on deadline. Strong attention to detail and ability to edit and proofread. Possess a creative outlook with a problem-solving attitude. Excellent time management, organizational, and follow-through skills. Has shown ability to respond quickly and accurately to requests for data, ability to provide excellent customer service a must. Ability to travel between communities on a regular basis Associate or Bachelor's Degree in Social Service, Business, or a field related to the position, Preferred. Experience in assisted living , Preferred. #J-18808-Ljbffr