Front Desk Administrator

ABOUT OUR CLIENT:

Our client was established in 1977 to assist employers with the implementation and operation of Defined Contribution, Defined Benefit and other employee benefit plans. They have evolved into one of the largest employee benefit firms in Southwestern Ohio.

Their staff of more than 50 professionals support a client base of over 475 companies. Our client serves clients nationally, as well as regionally in our primary market of Ohio, Kentucky, and Indiana from our administration center and headquarters located in Cincinnati, Ohio.

WHAT YOU WILL DO:

The Front Desk Administrator provides general office administrative and clerical assistance. The position manages the front desk area to present a welcoming first impression, as well as handling daily transactional and clerical work.

KEY ACCOUNTABILITIES:

• Screen visitors to the building via exterior camera/speaker system, greet authorized guests arriving, and ensure conference room setup if needed
• Answer incoming phone calls and direct appropriately
• Manage scheduled conference room meeting reservations via Outlook
• Sort & disperse the daily mail
• Schedule mail and parcel pickups; receive packages from FedEx/UPS
• Other front desk-related administrative tasks as needed

Front Desk/Reception

• Transactional & Clerical Support
• Enter customer checks received in mail and scan in/deposit to the bank
• Monitor the bank payment portal system and record customer ACH payments
• Apply customer payments to open receivables in accounting system
• Print and mail out client billing invoices
• Enter/reconcile monthly company credit card activity

WHAT YOU NEED:

• Strong interpersonal and communication skills; presents a positive and welcoming atmosphere
• Ability to multi-task and manage multiple priorities at times
• High attention to detail related to various clerical tasks
• Open-minded and willing to take on new tasks
• Working experience with Microsoft Office products (Outlook, Word, Excel, etc.)
• Ability to work full-time onsite, Monday-Friday

ADDITIONAL INFORMATION:

• Location: Cincinnati, OH
• Onsite, Monday -Friday
• Compensation: $19-$23/hour with bonus opportunity
• Non-Exempt