Probation Administration Assistant

Probation Administration AssistantThe Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, a contributing member of society, and accountable for their behavior.The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidence-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public's trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect.Position QualificationsWe recognize your time is valuable, so please apply if you meet the following required qualifications:High school diploma or GEDTwo (2) years of general clerical experienceORCombined Education and Experience Qualifications: Post-secondary education may substitute for experience on a year-for-year basisOur Preferred Candidate Has:Bilingual in both Spanish and EnglishKnowledge, Skills, and Abilities:Knowledge of:Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminologyPrinciples and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfactionSkill in:Microsoft Office products: Outlook, Excel, Word, and TeamsThe operation of office equipment such as fax machine, printer/copier, and computer terminalsUsing effective time management to handle multiple tasks at one time with numerous interruptionsAbility to:Maintain a thorough understanding of the Department's role in supporting the Probation Department's Mission, Vision, and Values.Maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactionsAnalyze, interpret, and apply complex informationAccurately prepare and maintain records, files, and reportsPrioritize and manage multiple assignments efficientlyLearn and master core business and support applicationsProcess and handle sensitive confidential information with discretionLearn new skills necessary to support the needs and the mission of the Department and the CourtEssential Job TasksResponds to telephone calls and other inquiries that require a broad knowledge of operating policies and procedures and/or functions of a large complex organization.Analyze data and create reports, using Excel and Word software programsCompletes data entry which requires attention to detail and thoroughnessCreates probation and diversion filesMaintains the file roomDelivers internal mailProcesses juvenile warrantsTracks, schedules, and disseminates psychological evaluationsSchedules appointmentsCompiles Arizona Department of Juvenile Corrections (ADOJC) packets and processes service authorization formsProvides administrative support for the Probation Department, Juvenile Intensive Probation Supervision (JIPS), Diversion and Treatment Division in the Community Supervision Bureau (CSB)Working Conditions:Office setting. Some assignments may require travel to other locations throughout Maricopa County.While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Additional InformationJudicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit or Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.