Retro Fitness of Edison - Front Desk Associate

Job Description Job Description Retro Fitness of Edison – Front Desk Associate Retro Fitness of Edison has been in existence for 10 years. We are a 20,000+ square foot health club offering a variety of services to our members. These services consist of: personal training, tanning, child sitting, freshly made shakes and group classes. A front desk associate is the first and last person a Retro customer sees when they come to our health club. It is imperative they leave a quality lasting impression with our customers, making them want to come back. A front desk associate is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Responsibilities include: · Greeting members as they check into our location · Assist prospects with tours of the facility and membership sales · Answer external phone calls · Answer customer questions and provide guidance on procedures and policy · Process sales transactions by receiving payment by cash, credit card, debit or billing to their account · Build protein shakes for members as requested · Maintain a clean and orderly gym · Monitor and restock cleaning supply stations located on gym floor Qualifications: · Good human relations and listening skills to handle customer needs · Excellent phone etiquette skills · Familiarity with computers · Excellent communication skills to assist customers with sales · Requires the willingness to work flexible hours Benefits: · All associates receive a free membership to Retro Fitness of Edison · Employee discounts on all products Company Description Retro Fitness of Edison is a full service health club Company Description Retro Fitness of Edison is a full service health club