ASM - VW Assistant Service Manager

Hiring Top Talent, Hardworking, Reliable, Organized Individual!Antwerpen Volkswagen8065 Ritchie HwyPasadena, MD 21122Contact Mike Williams (GM)410-905-5046Full-time (32K–150K a year)If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) WE WANT YOU!Job highlightsExpand your HorizonsNew Opportunities AwaitGrowing with youBenefitsMedical, dental, vision, disability insurance and moreSick time available upon hireVacation after 1 year401(k) planQualifications- Previous experience as a Service Advisor is REQUIRED- Strong knowledge of automotive repair and maintenance procedures- Excellent communication and interpersonal skills- Ability to multitask and prioritize in a fast-paced environment- Proficient in using computer software for service writing and invoicing- Detail-oriented with strong organizational skills- Listen to customers’ concerns accurately- A valid driver’s licenseResponsibilities- Greet customers and provide excellent customer service- Listen to customer concerns and accurately document them- Perform vehicle inspections and recommend necessary repairs or maintenance- Prepare accurate estimates for repairs and services- Communicate with technicians to ensure timely completion of work- Keep customers informed about the status of their vehicles- Up sell additional services or products as appropriate via our Menu- Process customer payments and maintain accurate records- Maintain a clean and organized work area