Services Technician Sr L3 (Windows and M365 Experience)
Insight
Sr Services Technician
Location: The role will be a hybrid position located in Pasig, Philippines.
Insight at a Glance
- 14,000+ engaged teammates globally
- $8.2 billion in revenue in 2025
- Certified as a Great Place to work in 9 Countries in 2025
- Fortune 500 Company (No. 447) in 2025
- Received 25+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2024 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
About the role
The Senior technician role will be responsible for monitoring, administration, and break/fix support of client’s managed appliance. You will be responsible for maintaining the patch compliance of clients’ servers to ensure systems are protected against published vulnerabilities, mitigating operating system risks and enabling maximum systems’ availability for clients’ business operations.
As a Services Technician you will:
- Advanced experience supporting Windows 10/11 in enterprise environments
- Strong handson experience with Microsoft 365, including Exchange Online and Microsoft Entra
- Proven hardware troubleshooting and break/fix experience for laptops, desktops, and peripherals
- Advanced proficiency with Microsoft Office applications, particularly Outlook and Teams
- Solid working knowledge of ServiceNow ITSM or comparable enterprise ITSM tools
- Strong understanding of ITILaligned service desk operations
What we’re looking for
- 5+ years of experience in IT Service Desk or EndUser Support roles
- Demonstrated experience at L2 / L2.5 level, with L3leaning responsibilities
- Experience in managed services or large enterprise environments strongly preferred
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- ...Software Engineer Sr. Solutions Engineer (Manila Delivery Center... ...—while building the experience needed for a senior offshore or... ...ceremonies during the overlap window with the US team to keep Copilot... ...indicators, deployment status, service health, and early adoption signals...SeniorWindowsWorldwideFlexible hoursDay shift
- ...for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million... ...minimum of 4 years - Professional Experience In Coding, Designing, Developing And Analyzing... ...CentOS/RHEL, Amazon Linux Microsoft Windows z/OS Tandem/HP-Nonstop Database...SeniorWindowsRemote jobWorldwideFlexible hours
- ...Sr. Network Engineer Location: This is a hybrid opportunity where you will work... ...part of Insight’s Infrastructure Managed Services team supporting multiple clients across diverse... ...What We’re Looking For Significant experience with network technologies across mixed...SeniorWork at officeLocal areaImmediate startWorldwide1 day per week
- ...The Client Services Representative will assist customers with questions, and concerns, and... ...as assigned. Requirements ~ Has experience working in a background screening company... ...periods; ~ Navigate easily between multiple windows/browsers, perform extensive internet...WindowsRemote jobWork at officeWork from homeHome office
- ...Operations Support Technician What you’ll do at Insight This... ...join Insight ~1 year of experience working in an IT event handling... ...of experience supporting Windows server and workstation operating... ...Technology Solutions™ and services to maximize the business...WindowsWorldwideNight shift
- ...requirement for deep, hands-on IT operational experience, specifically within Systems... ...efficiency, reduce support costs, and enhance service delivery. Responsibilities At Keywords... ...-depth knowledge of operating systems (Windows, Linux), hardware, networking, and IT...WindowsRemote jobFixed term contract
- ...responsible for leading a team of financial services representatives to deliver high-quality... ...benefits Basic Qualifications: ~2 Year experience in Supervisor Role ~2 Year experience using a computer with Microsoft Windows PC applications. ~2 Year experaince in...WindowsWork at officeRemote workFlexible hours
- ...Along the way you'll get to: What you’ll do at Insight Experience in designing, deploying, and supporting UEM environments using... ...Troubleshoot, test, and resolve issues that arise within, Intune, Windows, Android, Apple products and related technologies. Manage...WindowsWork at officeLocal areaImmediate start
- ...NOC Engineers ensure the maximum possible service availability and performance for all CX... ...Services, or equivalent work experience. ~5+ years experience working in a technical... ...Demonstrated understanding of network topologies, Windows server-client environments, and...WindowsTemporary workWork experience placementFlexible hoursNight shift
- ...Requirements: Minimum 1-3 years of experience in IT infrastructure engineering. Experience... ..., hybrid, and cloud infrastructure (Windows & Linux). Understanding of networking... ...administering Citrix VDI/Provisioning services. Excellent problem-solving skills and...WindowsFull timeWork at officeLocal areaRemote workFlexible hours
- ...customer satisfaction and to assure that service standards are met Analyzing medical... ...or equivalent required ~1+ year(s) of experience in a service-oriented role where you had... ...(s) of experience using a computer with Windows PC applications that required you to use...WindowsWork at officeImmediate startRemote workFlexible hours
- ...customer community, providing a positive experience and reflecting a positive image of IT... ...Build, configure, and troubleshoot Mac and Windows 11 desktop and laptop hardware, load... ...and ServiceNow, Jira, Remedy or similar service delivery applications Knowledgeable with...WindowsWork experience placementWork at officeLocal areaRemote workWork from homeWorldwideDay shift
- ...is a key contributor to ISS’s global IT Services organization. The successful candidate will... .... Assist team responsible for Windows 11 deployments, application packaging creation... ..., or other IT team. ~5 years experience in creating, troubleshooting, and deploying...WindowsWork experience placementWork at officeLocal areaWork from homeWorldwideShift work
- ...IT Data Analyst Sr (Service Desk Reporting and PowerBI) Location: This is a hybrid opportunity where you will work 1 day in the... ...Business Analytics, or Business Administration ~4+ years of experience in IT data analysis and reporting ~3+ years of program or project...SeniorWork at officeLocal areaImmediate startWorldwide
- ...TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible... ...Professional Engineer (PE or equivalent) . ~18+ years of experience in structural and bridge engineering on complex...Work at officeLocal area
- ...Sr Data Engineer Location: 10F Robinsons Cyber Omega Building, Pearl Drive, Ortigas... ...to grow and develop their skills and experience in data intelligence. Propose new solutions... ...or GCP Advanced Proficiency in Self-Service Visualisation BI Tools: Power BI or like...SeniorWork experience placementLocal areaImmediate startWorldwide
- ...and as needed to meet SLA’s Comfortable with both Linux and Windows administration Working in agile teams, build, test and maintain... ...NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed...WindowsWork at officeRemote workFlexible hours
- ...questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking... ...passion for customer satisfaction excellence and prior experience is a strong asset. • English • Interactive customer...SeniorFull timeAll shifts
- ...9. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families... ..., and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated...SeniorWork at officeWork from homeFlexible hours
- ...by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development...Senior
- ...different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng... ...certifications (e.g., ORM, CRMA, CISA, CBCP) are a plus. ~3–5 years of experience in risk management with strong exposure to operational risk...Senior
- ...ready: You represent leadership with polish and presence. Growth-oriented: You seek a role that expands as the company grows. Experience That Helps ~3 to 5+ years supporting founders or senior executives ~ Managing inboxes, calendars, and communication flows at...SeniorFull timeRemote work
- ...well as corporate products and processes. • Achieve quality service by accurately assessing and responding to customer needs,... ...rotational shifts, including overnights and weekends. • Experience working in a call center environment specifically in a customer...SeniorWork at officeShift workNight shift
- ...different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng... ...a Tax Practitioner. Minimum of 8 years of progressive tax experience, particularly with Big Four tax firms or large multinational companies...SeniorFull time
- ...different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng... ...operating processes and controls What you’ll need ~1-3 work experience (in Finance or Crypto organizations) ~ Bachelor’s Degree in...SeniorWork experience placement
- ...Commercial, Product, Operations, Finance, Risk, Compliance, Customer Experience, Marketing, HR, and Corporate Functions. The ideal... ...electronic payments, digital banking, technology, internet, financial services, or high-growth startups preferred. ~ Strong sourcing,...SeniorFull time
- ...regional markets. Develop strong candidate pipelines for both immediate and future hiring needs. Drive an exceptional candidate experience throughout the hiring process. Collaborate with business leaders to improve hiring quality, speed, and efficiency. Track...SeniorFull timeLocal areaImmediate start
- ...different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng... ...channels and formats. Bridge the gap between product and brand experience, proactively help us strive for a higher degree of consistency...SeniorFull time
- ...strategies. Requirements with a minimum of 7 years of hands-on experience in software development, including at least 3 years in a... ...proficient in system-level design and experience with web services and service-oriented architecture is familiar with version...Remote jobFlexible hours
- ...different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng... ...Bachelor’s Degree in Marketing, or a related field ~3–5 years of experience in marketing analytics or a related role. ~ Strong understanding...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Services Technician Sr L3 (Windows and M365 Experience). Be the first to apply!
- senior brand designer Philippines
- senior database analyst Philippines
- senior financial analyst remote Philippines
- senior cloud network engineer Philippines
- senior Philippines
- senior manager automotive Philippines
- senior performance engineer Philippines
- senior software engineer remote Philippines
- senior performance tester Philippines
- senior manager m&a tax Philippines