Patient Services Representative

Patient Service Representative Duration: 3+ Months contract Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Explains policies, procedures, or services to patients Sanitize workspace using provided supplies and following department guidelines Required: 1 year of recent experience working in an outpatient clinic or medical office setting Preferred: 2+ years' recent experience working as a Patient Service Representative Experience with medical insurance, referral processes, and benefit plans Experience with CS-Link/Epic Ability to read, understand, and respond to detailed oral and written instructions High School Diploma/GED Float Locations: 12660 Riverside Dr, No. Hollywood, CA 91607 5525 Etiwanda Ave, Tarzana, CA 91356 5411 Etiwanda Ave, Tarzana, CA 91356 Shift: Day 5x8-Hour (08:00 - 17:00) US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By applying, you acknowledge that AI-assisted tools may be used during hiring.