Patient Services Representative

Patient Service Representative

Duration: 3+ Months contract

Primary point of contact for patient relations in person and by phone

Greet patients and assist in resolving patient concerns and escalating as appropriate

Check patients in/out and collect co-payments, give receipts, and reconcile payments

Verify patient demographics and insurance information in CS-Link/Epic

Schedule appointments and complete patient registration

Process and track referrals and authorizations for various insurance types

Handle patient/provider correspondence

Explains policies, procedures, or services to patients

Sanitize workspace using provided supplies and following department guidelines

Required: 1 year of recent experience working in an outpatient clinic or medical office setting

Preferred: 2+ years' recent experience working as a Patient Service Representative

Experience with medical insurance, referral processes, and benefit plans

Experience with CS-Link/Epic

Ability to read, understand, and respond to detailed oral and written instructions

High School Diploma/GED

Float Locations: 12660 Riverside Dr, No. Hollywood, CA 91607

5525 Etiwanda Ave, Tarzana, CA 91356

5411 Etiwanda Ave, Tarzana, CA 91356

Shift: Day 5x8-Hour (08:00 - 17:00)

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By applying, you acknowledge that AI-assisted tools may be used during hiring.