Technical Support Specialist

Position Details

Advertising/Posting Title Technical Support Specialist

Posting Summary

Perform technical and data management support of the student information system (Banner) as it relates to the Graduate and Undergraduate Admissions Offices. Provide oversight of data integrity; provision of data to both internal and external units; electronic loading of data into Slate and Banner database; and testing of Banner updates and web forms. Coordinate and provide training to staff members in the Banner SIS . Manage communications and applications for students who defer admission.

Minimum Qualifications (or equivalent combination of education and experience)

Associate’s degree with one to two years’ experience in data management, including relational databases, spreadsheets, file transfer protocol required. Effective interpersonal and organizational skills. Familiarity with the concepts of an electronic calendar and e-mail. Data entry skills required.

Desirable Qualifications

Knowledge of the Banner SIS is highly desirable. Familiarity with relational database highly desirable. College admissions experience is highly desirable

Anticipated Pay Range $25/hour to $27/hour

Other Information

Special Conditions A probationary period may be required, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position

FLSA Non-Exempt

Union Position Yes, UVMSU

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Location Burlington, Vermont, United States

Job Open Date 07/23/2026

Job Close Date (Jobs close at 11:59 PM EST.)

Open Until Filled Yes

Our Common Ground Statement

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

Position Information

Position Title Technology Generalist OC2 N

Posting Number S6231PO

Department Admissions/30200

Position Number 00027647

Percent of Full-Time 0.75

Standard Hours at 1.0 FTE 37.5

Term (months per year) 12

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume

• Cover Letter/Letter of Application

Optional Documents